MANAGER EMPREGOS - Novas Vagas de Empregos Abertas. - 2015
Gerente de Contas I (Sales & Account Manager I)
Descrição
Atividades:
Will be responsible for
expanding the Agent network across the assigned region
by identifying prospects and signing up new Agents in
line with the business strategy. Additionally, the
incumbent will act as first point of contact for Agents
to resolve any issues, provides customer care and
identifies any service improvements which will
facilitate increased transaction volumes. Supports
management in the achievement of the business plans and
targets (network, volumes and profitability). Supports
the Retail Business by expanding the sub agents network
in the assigned regions. Prospects potential Agents in
writing, by phone and in person in order to effectively
outline the MoneyGram product and service and the
mutual business benefit of becoming an agent. Carries
out market research and customer analysis as required,
in order to support the development of the sales
strategy for the assigned region. Maintains a database
of all prospect Agents, contacts details and status of
sales activity. Ensures that all sales activity reports
are reviewed, analyzed and followed up as appropriate.
Ensures that all Agent contract and agreement
documentation is to the relevant standard and copies
are retained. Liaisons with the relevant operational
and marketing resources to ensure that the new Agent is
set-up and ready for business in a timely manner with
all appropriate POS and other materials enabling the
Agent to transact. Monitors and ensures that
transaction volumes meet anticipated levels and
opportunities to increase volumes are maximized. Builds
partnerships with key Agents and ensures queries and
problems are promptly resolved by liaising with the
relevant parties. Works with the local marketing team
to support corridor analysis and refinement of pricing
strategies to increase product profitability and
transaction volumes. Supports the marketing team as
required by communicating any gaps/shortage of signage
and point-of sale materials. Performs other duties as
assigned.
Experiência:
Experience in
a field sales role, selling, and servicing retail
customers. Demonstrated expertise in independently
planning, managing and executing sales strategies.
Demonstrated experience in building and maintaining
customer/client relationships and identifying
opportunities to improve business success for both
parties.
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