Benefits Specialist - Snider Group - Terre Haute, IN

Benefits Coordinator/ Assistant Unit Manager of Benefits
Snider Agency – Indianapolis, IN

The role of Group Benefits Specialist is a critical hire for the Snider Agency because of the growth the team has experienced over the last several years. You’ll work closely with the producers on handling a lot of the daily client management, renewals and enrollments for middle market accounts. Most of this business is fully funded although one should expect the company to grow in 2015 by moving up market into self-insured business. For the purpose of supporting the immediate book it is a positive to be proficient with account management, analysis and marketing for groups over 100 lives.

Group Benefits Account Manager Responsibilities

• Provide marketing and client services for designated prospects and clients managing the submission process, preparing all new and renewal submissions for marketing, analyzing data, reviewing proposals, completing enrollments and implementing communication strategies with the client.

~The importance of business relationships with business owners and HR directors throughout the state of Indiana is critical. One must be able to manage our existing relationships as well as create their own well.

• Stay abreast of markets, products, and carrier competitiveness to provide a comprehensive product portfolio to the client.


• Act as a liaison between the client and insurance companies in order to resolve all normal service issues regarding billing, claims, eligibility and escalated customer service issues.

Group Benefits Account Manager Requirements

• Customer service experience is a must. Management experience is not required however is welcomed


• Prior experience in a client interfacing role with responsibilities for managing direct communication on escalated issues, pricing, coverage changes and enrollments is a plus


• Active state insurance license is not a must but is a plus


• Ability to step in as a team leader, handling the delegation of administrative duties, running renewal meetings and attending review appointments and presentations with the insured.

Required experience:

• customer service : 1 year