Host/Hostess - TGI Friday's Inc - Terre Haute, IN
Greet incoming and departing Guests warmly. Seat Guests in the bar or dining area and ensure a smooth handoff to the service staff. Promptly answer incoming calls to the restaurant and provide appropriate service. Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate. Entertain the wait with Fun, Food and Beverage. Tend to special Guest needs and requests. Following all relevant brand standards for service. Food, Beverage and Experience
Friendly and outgoing by nature
Must be able to read menus
Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
Must be able to clearly communicate Guests’ needs to W/Ws, Bussers, Managers, etc.
Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
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