Co Manager Trainee - Marathon Petroleum Corporation and Speedway - Brazil, IN
Location: Brazil, IN, United States (US)
Education Level: High School Diploma/ GED Required
Relevant Experience Level: Entry Level (1-3 Years); Mid Career (4-10 Years)
Drivers License Required: Yes
Shift: No Selection
Days Needed: None
Employee Group: Regular – Full Time
Employee Subgroup: Hourly Non-Exempt
Flat Rate ($): Overview:
Serves as a trainee for a specific duration with the intention to prepare for service as a Co-Manager; learns essentials of the Co-Manager job and demonstrates successful completion prior to being promoted; learns how to serve as the leader and to oversee the retail operation of a specific store with the Store Manager; learns how to help the store operate efficiently and in compliance with applicable Federal, State and local laws and Company policies; available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment, must have a valid Driver’s License from the state where Manager resides; must maintain automotive liability insurance during course of employment and use personal vehicle to conduct area pricing surveys
Responsibilities:
Provides customer service leadership with the Store Manager, for employees working in that location
Monitors store activities to ensure that transactions are taking place in the proper manner
Handles escalated customer concerns and emergencies in absence of the Store Manager. Seeks appropriate resolution for the situation while observing Company guidelines and ensuring customer satisfaction
Trains, schedules and coaches employees to ensure store is staffed to appropriately handle Customer Service needs
Ensures customer service is a priority by scheduling staff consistent with customer activity
Helps ensure that employees follow all Company policies as detailed in the Operations Manual, and in compliance with Federal, State and local laws; ensures the sale of age restricted products are prohibited to individuals under the minimum age requirement
Works in tandem with the Shift Leaders and Store Manager to ensure Management/leadership is available to customers and employees at all times
Provides support to store as needed. If not available, ensures that a reliable back up has been provided
Assists in identifying qualified applicants; ensures applications and staffing forecasts are forwarded to recruiting centers when applicable
Promotes an environment focused on customer service, satisfaction and store cleanliness
Helps perform and supervise all minor maintenance tasks; supports procedures for additional repairs, and maintains work orders
Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals
Assists in implementing all merchandising and marketing programs; promotes store sales and selling initiatives and encourages the team to reach goals
Ensures products are in-stock, in date and available for purchase; helps audit inventory and manages on-hand quantities
Conducts area pricing surveys, reports the results and adjusts sales prices as directed
Follows and complies with all health and sanitation procedures and adheres to safe work practices to maintain a safe environment
Ensures that all necessary store reports and paperwork are completed accurately and in a timely fashion
Completes other duties as assigned by management Qualifications:
High School Diploma or equivalent
Previous supervisory and retail experience preferred
Completion of required training program
Basic Computer Skills
Excellent communication skills and the ability to research and resolve issues
Good understanding of intra-department functions, store operations and corporate business plans
Knowledge of retail business management practices and store transactions
Knowledge of ways to handle customer and employee injuries, incidents and accidents
Available to relocate if necessary
Ability to perform repeated bending, standing, and reaching and occasionally lift up to 50 pounds
Job Function: Speedway Co-Manager Trainee
Travel Expected: Up to 25%
About Speedway:
Speedway LLC, headquartered in Enon, Ohio, is the nation’s second largest company-owned and operated convenience store chain with approximately 2,700 stores located in 22 states. Speedway is a wholly owned subsidiary of Marathon Petroleum Corporation (NYSE: MPC). How does Speedway ensure that every one of our stores meets our customers’ fueling and convenience needs? According to Tony Kenney, our President “It wouldn’t be possible without a core dedication to serving people—people who simply want friendly, prompt service, a wide selection of products, and good value for their money.” Please visit www.Speedway.com for more information about or organization and our vision statement.
Marathon Petroleum Corporation – 1 hour ago – save job
0 comments:
Post a Comment