PSE SALES & SVCS/DISTRIBUTION ASSOCIATE - United States Postal Service - Staunton, IN

If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the
examination may be limited.

Branch

Greater Indiana District

Job Posting Period

04/22/2015 – 04/29/2015

This job has an exam requirement. Currently, applicants for this posting who do not yet have an exam score are being
invited to take the exam. Examining will continue until capacity has been reached.

Job Title

PSE SALES & SVCS/DISTRIBUTION ASSOCIATE

Facility Location
STAUNTON POST OFFICE
103 E COLUMBUS ST
STAUNTON, IN 47881-9998

Position Information
TITLE: PSE SALES & SVCS/DISTRIBUTION ASSOCIATE
GRADE: PS- 06
FLSA DESIGNATION: NON-EXEMPT
OCCUPATION CODE: 2395-0017
SALARY: $ 15.63 PER HOUR
NON-SCHEDULED DAYS: VARIED
AVERAGE WEEKLY WORK HOURS: VARIED
Must be available to work assigned tour and days of work. Must be able to work on short notice.

PSEs hold temporary appointments for periods not-to-exceed 360 days. Subsequent appointments after a 5 day break in
service may be offered but are not guaranteed and should not be expected because the use of PSEs is discretionary and
subject to business needs.

PSEs can be scheduled any hours and the position is intended to be very flexible, including weekends and holidays as
needed. PSEs must be available to work when needed.

APPOINTMENT TYPE: Postal Support Employees hold temporary appointments for periods not-to-exceed 360 days.
Subsequent appointments after a 5-day break in service are not guaranteed and should not be expected because the use of
PSEs is discretionary and subject to business needs.

ALL applicants must apply online at http://www.usps.com/employment by the close of the Job Posting Period indicated
above.
Paper applications will not be accepted.

Candidates, except for individuals performing active military duty, will need to be present for screening activities, including an
interview, in the Facility Location or vicinity.

SERIOUS APPLICANTS ONLY NEED APPLY.

For additional information about this position, please contact the Postmaster at (812) 448-1293.

If you have technical difficulties applying online, please go to http://www.usps.com/employment, scroll to the bottom of the
page and click on the customer service link for assistance.

ATTENTION! We will communicate with you by email concerning your application, so it is very important that you are able to
receive our messages. Please add the following email addresses to your email contact list right away to allow
correspondence, especially if you use SPAM blocking software, use a Yahoo account, work or military email address:

ecareerworkflow@usps.gov
usps_support@psionline.com
USPSeServices@geninfo.com
SALARY RANGE: $15.63 per hour paid bi-weekly
FINANCE NUMBER: 178360
BENEFIT INFORMATION: This is a non-career position, which may lead to a career position depending on organizational
needs. Limited benefits include paid time off at the rate of 1 hour for every 20 paid hours, and contractual pay raises. After
one year of service, PSEs may be eligible for health insurance under the Federal Employees Health Benefits Program with a
Postal Service premium contribution, dental and vision insurance through the Federal Employees Dental and Vision
Insurance Program, and long term care insurance through the Federal Long Term Care Insurance Program.

Persons Eligible to Apply
Veterans who are entitled to veterans preference and/or covered by the Veterans Employment Opportunity Act may apply for
any posted position.

All applicants must apply on line at www.usps.com/employment. Paper or Emailed Applications for Employment will not be
accepted in person or by email. You must have a valid email address to apply for this position. Communication regarding
employment opportunities, examinations, interviews and background checks will be conveyed by email.

NOTE: We will communicate with you by email concerning your application, so it is very important that you are able to
receive our messages. Please add the following email domain addresses to your contact list right away to allow
correspondence, especially if you use SPAM blocking software, use a yahoo or gmail account, or use a work or military email
address!
@usps.gov @psionline.com @geninfo.com

EXAM REQUIRED: If you are invited to take this test, instructions regarding the exam process will be sent via email once
you successfully submit your online application. Please ensure you can receive messages from our test vendor and follow
instructions carefully so you can be considered for this employment opportunity!

NOTICE TO CURRENT NON-CAREER POSTAL SERVICE EMPLOYEES – Current non-career Postal Service employees
who wish to apply for this vacancy must go to usps.com/employment and use your existing eCareer Profile to apply. Do not
log into LiteBlue; if you logged into LiteBlue, log out and close your browser before going to usps.com/employment.

Functional Purpose
Performs distribution and a variety of sales and customer support services for products. Maintains pleasant and effective
public relations with customers and others requiring a general familiarity with postal laws, regulations, and procedures

commonly used.

DUTIES AND RESPONSIBILITIES

PSE SSDAs perform a variety of clerical duties in mail processing and retail/customer services to support day to day
operations.

1. Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and
selling stamps, stamped paper, other retail products and services and may use a computerized system, accepting and
delivering packages and accountable mail; issuing and cashing foreign and domestic postal money orders; accepting and
responding to customer claims and inquiries, and providing information to the public regarding postal regulations.
2. Provides sales and customer service support by greeting customers and explaining store layout; determining special
interests and referring to sales and promotional programs; offers assistance in product selection; provides special
assistance; and answers customer inquiries when needed.
3. Provides product and service information to customers, including informing customers regarding special offers;
suggestive selling related merchandise; promoting products based on customer needs. Provides additional information
regarding product features and services.
4. Handles and processes customer purchases and returns relating to products and services and may use a point of sale
system. Assists customers with transactions.
5. Maintains appearance of store by setting up, arranging, and replenishing displays and merchandise racks; ensures
display and selling areas, work stations, and storage areas are presentable to customers.
6. Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on
display; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports to
the attention of the appropriate supervisory presence.
7. May verify presort and bulk mailings of all classifications computing and maintaining on a current basis mailers’ credit
balances.
8. Checks and sets post office stamp-vending machines and postage meters.
9. Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.
10. In addition, may assign and clear accountable items.
11. Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the
distribution scheme established for the office, branch or station.
12. Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current
distribution schemes.
13. Follows established safe work methods, procedures and safety precautions while performing all duties.
14. Performs other duties as assigned.

Duties are physically demanding requiring moderate to heavy lifting, carrying, prolonged standing, walking and reaching.
PSEs may be required to handle heavy sacks of mail/parcels, sort & distribute incoming/outgoing mail, and work at a service
window selling postal products & services to customers. Applicants must be able to perform the duties of the position with or
without accommodation.

SUPERVISION

Supervisor of unit to which assigned.

The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated
and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and

experience the following requirements:
Requirements

1. Physical Requirements:
Applicants must be physically able to perform efficiently the duties of the position with or without reasonable accommodation.

Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service’s requirement
to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.

IMPORTANT INFORMATION:
Applications must be submitted by 11:59 p.m., Central Time, of the posting’s closing date. Applicants claiming veterans’
preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form
214) or other proof of eligibility if claiming 10-point veterans’ preference. The United States Postal Service (USPS) is an
equal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview,
and/or selection process, please make your request to the examiner, selecting official or local manager of Human
Resources. This request can also be made by someone on your behalf. Explain the nature of your limitations and the
accommodation needed. The decision on granting reasonable accommodation will be on a case-by-case basis.

SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.