Assistant Manager
Assistant Manager – Niehaus Lumber in Terre Haute, IN
Assists the General Manager in overseeing daily operation of the business including sales, customer development, logistics, inventory management, human resources, safety and administrative activities; plans and directs these functions in order to meet operational and financial goals for the location.
The Assistant Manager is a role model, a leader, a problem solver, and must manage his time efficiently and effectively to ensure location goals are met. The Assistant Manager helps the General Manager ensure that the entire store operates according to Niehaus Lumber policies and procedures.
Primary Responsibilities:
Customer Service
· Perform all sales counter functions, point-of-sale (register) functions, and store administrative functions as needed.
· Lead by example – personally provide exceptional customer service.
· Train and motivate the store team to provide exceptional customer service.
· Cultivate satisfied customers who are treated according to Niehaus Lumber’s operating philosophy and profit objectives.
· Implement and lead floor sets, inventory and all company initiatives.
· Direct yard and delivery personnel to ensure that customer deliveries are properly loaded and are delivered on time, accurate, and complete.
· Assist contractor salesmen in serving the ongoing needs of our customers.
Budgets & Payroll
· Drive store sales and profit to exceed budget.
· Understand the dynamics that impact the financial performance of the store and remain accountable to results that meet or exceed company objectives.
· Control costs and schedule payroll in a manner consistent with Niehaus Lumber’s objectives for labor productivity and customer service.
Inventory Control
· Ensure that the inventory is maintained in a clean and orderly fashion, consistent with company policy.
· Ensure that warehouse and yard personnel accurately receive and properly store inventory.
Employee Relations
· Create a team environment throughout the store.
· Promote an enjoyable working environment that is conducive to self-motivation, high productivity, and overall morale.
· Foster an open door environment where associates feel free to report problems and offer ideas to management.
Communication
· Maintain vigilant compliance with company policy and report any unusual occurrences promptly.
· Check voicemail and email regularly and respond timely.
· Report problems, obstacles and ideas on how to improve the store’s performance, customer service, and operations.
Position Requirements:
· Must have strong leadership skills and demonstrate a strong leadership background.
· Must have balanced strengths in operations, merchandising and personnel.
· Must have at least 2 years Experience in management.
· Must be willing to relocate and be involved in the community.
· Bachelors of Science Degree or higher is preferred.
Salary based on experience and qualifications
Benefits:
· Health insurance
· Long term disability insurance
· Dental/Eye insurance
· 401(k) profit sharing program
· Employee Discounts
· Paid holidays and vacations
Niehaus Lumber:
Our company is a family owned business and was founded in 1933 Our company is a family owned business and was founded in 1933. Niehaus Lumber is comprised of four separate locations: Robinson Illinois, Terre Haute Indiana, Vincennes Indiana, and Evansville Indiana.
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