Description

The Direct Account Manager role is an account management and is required to grow revenue from the specified accounts, across pooled segments. The role will be responsible for customer satisfaction, and the achievement of TR's objectives for the accounts under management.

The DAM role will also develop and execute account plans and strategy. It will co-ordinate and be the focal point for account activity to provide consistent service levels and will work withother internal TR functionsto deliver relevant value propositions and assist with the implementation of these solutions.

Major Responsibilities / Accountabilities

The Direct Account Manager will be required to manage, retain and grow revenue within a pooled asset class or segment. This will bedone via regular proactive outbond calls and responses to inbound calls. The role will be required to demonstrate remotely appropriate products and services, which meet client needs and then proceed to close the sale. The role will also be responsible for serviceperformance, and the enterprise relationship between TR and the account.Will develop strong, high level contact network within the account which influences the buying behaviour of the account. Drive execution of TR strategy on the account via identification of new opportunities. Engages with internal experts where required on the account, but retains oversight of the account from an overall perspective. Is responsible for forecasting, keeping management informed on account developments, analyse information from market and competitor activity, provides feedback to SBUs. Owns local account information in
relevant CRM systems. Responsible for net sales and quota achievement, and development of local account plan. Act as customer advocate with TR and represents TR to the client. The Direct Account Manager will typically deal with relatively less complex clients and product.

This role will be performed on Thomson Reuters business premises.

Scope and Impact

· Financial responsibilities (eg budget, revenue, OI, gross sales etc)

· Responsible for overall customer satisfaction

· Manage net sales and revenue

· Works within the Direct structure, but will liaise with other internal functions to enhance customer experience

Qualifications

Technical /Professional Skills & Competencies

Ability to understand client's business specifically business model, strategic objectives, workflow and match Thomson Reuters products and solutions that meet client requirements.

Ability to demonstrate products and services remotely, and be able to take clients through the sales stage process to close the sale.

Ability to clearly articulate value proposition of TR products and services to clients, via remote tools such as Adobe Connect.

Relationships: Internal / External

Key external relationships are with existing clients, prospective clients and industry and market groups.

Key internal relationships are with other Direct team members, technical and customer support groups along with the face to face account management capability, where relevant.

Certifications / Education

Bachelors Degree in Commerce or a related field.

Professional Experience

Face-to-Face or Virtual Sales experience within the Financial Markets or Financial Services.

Sales experience in a multi-national company within Financial Markets or Financial Services. Customer service experience within financial

services. Remote training and product demonstration skills.

Behavioral Competencies

Focusing on Customers Driving

Results Thinking Globally

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Brazil-Sao Paulo-BRA-Sao Paulo-Av Nacoes Unida
Organization: GGO LatAm-Brazil
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job

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Restaurant Managers handle our high-volume, quick-service restaurants. We operate some of the highest grossing restaurant franchises in the nation and offer outstanding development and income potential. Daily responsibilities include ensuring customer satisfaction, staffing, scheduling, performing P&L analysis, controlling inventory, and much more.
What Are We Looking For

Pilot Flying J provides an extensive training program to help provide new hires with everything they
need to succeed and thrive in our fast-paced environment. However, there are some prerequisite skills
we are looking for:

Benefits:
Our benefit package is among the very best:

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Description

Account Manager

Purpose

To maximize customer satisfaction, manage and grow revenue and achieve company's strategic objectives with accounts under management.

Key Responsibilities

Owns and manages customer relationship, ensures delivery of great service to the account, defines account strategy and owns the plan (manages revenue). Accountable for retention of existing revenue and delivery of overall revenue growth. Focuses on customer's satisfaction, knows the customer's business and workflows, develops proper contact network within accounts.

Identifies new opportunities, lead sells 'core' desktop products. Acts as a single point of contact for the client provides escalation path from and to Service. Attends to customer issues promptly. Owns account information in relevant CRM systems.

Qualifications

Required Knowledge and Skills

- Bachelor's degree required, business-related discipline preferred.
- Ability to listen intently to clients and co-workers.
- Excellent presentation, oral/written communication and organizational skills.
- Strong problem-solving and analytical skills.
- Public speaking and presentation skills.

Professional Skills

Excellent financial market and industry knowledge required 5 years experience with business processes: pricing, trading, settlement, operations etc. Customer experience welcome: trading, broking, buy side, international bank etc.

Knowing Markets and Competitors

Achieving Results

- Consistently achieves revenue and sales targets
- Consistently achieves non-revenue strategic objectives
- Effective in managing opportunities that require engagement of a bigger team
- Understands cost of sales, knows how to manage resources effectively

Focusing on Customers

Takes clear step

- Drives internal groups to a resolution of issues that cause customer problems and dissatisfaction

- Constantly deepens knowledge of customers' business, workflows and priorities to spot or develop value-adding opportunities and prevent loss of business

- Builds and maintains wide relationship network engaging with senior executives across client's organization
Responds to customer queries within 24 hours, works with Service and Product Owners to resolve customer issues within the agreed response time

- Deep knowledge of financial instruments

- Interprets market trends that impact Thomson Reuters and customer organisation's business, feeds it back to segments / marketing to develop a value proposition

- Able to demonstrate to a client the benefits of premium and strategic products

- Able to discuss with a client the benefits of technology applied in a product/solution

- Correctly specifies customer requirements

- To make a compelling case and articulates clearly the unique business value of Thomson Reuters products & solutions matching customer needs

- To influences customer to realise the need to change, the need for a solution and potential pay-offs of solution

- To identify the key decision makers, understands where they are in the buying cycle, establishes ways to influence them within ethical guidelines

- To develop effective plans for sales campaigns

Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.

Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.

Thomson Reuters also believes that a working environment that accepts professionals with disabilities makes people more motivated, loyal and productive. We encourage and promote a corporate culture of inclusion and equality .

If you have a disability you can also make part of our team. Check the position requirements and if fits to you apply now.

Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

Job: Sales
Primary Location: Brazil-Sao Paulo-BRA-Sao Paulo-Av Nacoes Unida
Organization: GGO LatAm-Brazil
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job

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Description

Account Manager

- To achieve/exceed territory revenue plan.
- To maintain existing subscriber base through renewals and to grow revenues from within existing accounts.
- To prepare an account plan for each organisation which includes an organisation profile, an analysis of revenues, relationship profiles for contacts, SWOT analysis, use of services, strategy for growth, objectives and implementation schedule of Total Account Management.
- Take responsibility for creating and updating account profiles in Salesforce.com
- Devise overall strategy for each assigned account, with the help of the Sales Director and other support functions (Strategic Marketing, Product Management, CST, etc.)
- Develop, adapt and ultimately own the sales strategy for each account.
- To acquire detailed in-depth knowledge of Thomson Reuters IP & Sciences products and to keep that knowledge up-to-date.
- To report back from customer training sessions; recording customer feedback, gathering customer intelligence and actioning follow-up as required.
- To maintain and update sales progress reports and other administrative reporting mechanisms according to agreed timeframes.
- To liaise effectively with internal departments (Product Development, Sales Support and Marketing Department) to maximise sales opportunities and to keep up to date with existing and new Life Sciences services and marketing/sales campaigns.
- To organise customer visits efficiently and maintain customer satisfaction with all Thomson Reuters' IP & Science services and functions.
- To deputise for team members/ your line manager as and when required.
- To take responsibility for identifying training and developmental needs for yourself on an on-going basis.

Qualifications

Skills & Experience

- Ability to manage and generate revenue from existing customers through a conscientious and driven approach with excellent customer management skills.
- Proven ability to manage and generate revenue from existing customers.
- A keen ability to extend the customer contact base through to new business channels and to develop the strategic alignment to accounts.
- A commercial awareness and technical appreciation of the patent and scientific information industry.
- Appropriate granular knowledge and understanding of the Drug Development business and its key drivers, able to present an appreciation of the competitive landscape of the Pharma and Academic & Government sectors.
- Commercial acumen; with a proactive and creative approach to looking after the needs and concerns of customers and an understanding of the role of customer training as an integral part of the sales process
- Excellent communication and influencing skills through verbal and interpersonal presentation.
- The ability to deal with a wide range of customers, from Heads of Information, Research & Development, Informatics and Regulatory within large Pharma
- Ability to communicate complex technical information to both small and large groups and to handle questions in a commercially astute and sensitive manner.
- Well organised and disciplined team player in regards to policy, procedure and standards.
- Good organisational skills with the ability to set priorities and be flexible in changing environment
- Degree (BA level) or equivalent, in one of the following areas: Medicine, Biochemistry, Chemistry or Life Science related discipline or Business Administration with strong knowledge and experience in Life Science.
- Fluency in Spanish and English; written and verbal skills.

At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization.

About the IP & Science Business of Thomson Reuters
The IP & Science business is a global provider of information solutions to assist professionals at every stage of research and development and ensure they maintain and extract maximum value from their intellectual assets.

IP & Science is part of Thomson Reuters (www.thomsonreuters.com), the world's leading source of intelligent information for businesses and professionals. Scientific information solutions can be found at thomsonreuters.com

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Brazil-São Paulo-BRA-São Paulo-Av Cardoso de Me
Organization: GGO LatAm-Brazil
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job

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907 E National Ave
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Qualify and select equipment manufacturers and suppliers.

Liaise with global product line management to ensure policies, standards and procedures are implemented in each market appropriately.

Support and, where necessary, drive business development efforts when process-detailed technical customer interface, drawings, equipment sizing, and selection is needed.

Deliver technical presentations for training and customer needs.

Support day-to-day operations by providing technical support solutions.

Travel to TETRA locations within the region, the Corporate Office, and anywhere else on an as-needed basis to help with specific problems, provide specialized training and instruction, especially on new products.

Perform audits on operational centers and recommend operational improvements, upgrades modifications etc.

Oversee training requirements and compliance with company policies and the implemented training systems.

Create and deliver monthly reports on operational performance of the product line, including equipment utilization, asset integrity, business development, strategic and tactical maneuvers to improve TETRA’s market position and performance.

Requirements:
Extensive knowledge of Production Well Testing Equipment and Services.

Knowledge of services performed with down hole testing tools and sub-sea equipment.

Knowledge of production systems and general oil and gas upstream process operations.

Knowledge of the applicable codes, regulations and industry standards applicable to Production Well Testing.

Experience directing manufacture of specific equipment used in Production Well Testing, both onshore and offshore.

College level education or equivalent, preferably including an applicable technical certification and some higher level business education.

At least 15 years of applicable operational experience dealing with day-to-day operational support issues.

Experience working with R&D staff to enhance product designs.

Able and experienced at delivering technical and commercial presentations to customers.

Able to work under pressure and meet deadlines.

Able to instruct and advise operational staff on how best to perform operational activities.

Submit resume or

completed application

for employment to:
TETRA Technologies, Inc. | Attn: Human Resources Mgr. (Prod. Line. Mngr. Brazil) | P.O. Box 73087 | Houston, TX 77273 | Email to:

esgfieldcareers@tetratec.com

(or) FAX to: 281.364.4306. We acknowledge only those candidates selected for interview. EOE/AAP

» Apply Now

Indeed will send your application to esgfieldcareers@tetratec.com.

Please review all application instructions before applying.

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