Account Manager - LATAM - Life Sciences Job (Av Cardoso de Me, São Paulo, Brazil)

Description

Account Manager

- To achieve/exceed territory revenue plan.
- To maintain existing subscriber base through renewals and to grow revenues from within existing accounts.
- To prepare an account plan for each organisation which includes an organisation profile, an analysis of revenues, relationship profiles for contacts, SWOT analysis, use of services, strategy for growth, objectives and implementation schedule of Total Account Management.
- Take responsibility for creating and updating account profiles in Salesforce.com
- Devise overall strategy for each assigned account, with the help of the Sales Director and other support functions (Strategic Marketing, Product Management, CST, etc.)
- Develop, adapt and ultimately own the sales strategy for each account.
- To acquire detailed in-depth knowledge of Thomson Reuters IP & Sciences products and to keep that knowledge up-to-date.
- To report back from customer training sessions; recording customer feedback, gathering customer intelligence and actioning follow-up as required.
- To maintain and update sales progress reports and other administrative reporting mechanisms according to agreed timeframes.
- To liaise effectively with internal departments (Product Development, Sales Support and Marketing Department) to maximise sales opportunities and to keep up to date with existing and new Life Sciences services and marketing/sales campaigns.
- To organise customer visits efficiently and maintain customer satisfaction with all Thomson Reuters' IP & Science services and functions.
- To deputise for team members/ your line manager as and when required.
- To take responsibility for identifying training and developmental needs for yourself on an on-going basis.

Qualifications

Skills & Experience

- Ability to manage and generate revenue from existing customers through a conscientious and driven approach with excellent customer management skills.
- Proven ability to manage and generate revenue from existing customers.
- A keen ability to extend the customer contact base through to new business channels and to develop the strategic alignment to accounts.
- A commercial awareness and technical appreciation of the patent and scientific information industry.
- Appropriate granular knowledge and understanding of the Drug Development business and its key drivers, able to present an appreciation of the competitive landscape of the Pharma and Academic & Government sectors.
- Commercial acumen; with a proactive and creative approach to looking after the needs and concerns of customers and an understanding of the role of customer training as an integral part of the sales process
- Excellent communication and influencing skills through verbal and interpersonal presentation.
- The ability to deal with a wide range of customers, from Heads of Information, Research & Development, Informatics and Regulatory within large Pharma
- Ability to communicate complex technical information to both small and large groups and to handle questions in a commercially astute and sensitive manner.
- Well organised and disciplined team player in regards to policy, procedure and standards.
- Good organisational skills with the ability to set priorities and be flexible in changing environment
- Degree (BA level) or equivalent, in one of the following areas: Medicine, Biochemistry, Chemistry or Life Science related discipline or Business Administration with strong knowledge and experience in Life Science.
- Fluency in Spanish and English; written and verbal skills.

At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted news organization.

About the IP & Science Business of Thomson Reuters
The IP & Science business is a global provider of information solutions to assist professionals at every stage of research and development and ensure they maintain and extract maximum value from their intellectual assets.

IP & Science is part of Thomson Reuters (www.thomsonreuters.com), the world's leading source of intelligent information for businesses and professionals. Scientific information solutions can be found at thomsonreuters.com

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Sales
Primary Location: Brazil-São Paulo-BRA-São Paulo-Av Cardoso de Me
Organization: GGO LatAm-Brazil
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job

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