Customer Service Representative [Part-Time]

A Career That’s Meant to Be>

At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches her personal style—or the career that’s a perfect fit. We’re looking for people with diverse backgrounds and fresh ideas to help create a uniquely personal retail experience.

Are you a genuinely passionate team player who loves the pace of running the front of a store and providing a smile and service to all that enter? Are you ready to guide our customers in the first steps of choosing a dress to celebrate an unforgettable moment in their lives? Are you ready to hear her ring the bell once they’ve found the one? We’re committed to our employees’ development, and we’ve created a unique working environment you won’t find in traditional retail.

If you are interested in the following position, and would like to start the process as a newly engaged bride finds her perfect gown, or a bridal party find their perfect dresses, please apply immediately for consideration. Our store will be hosting interviews in the next to weeks to select our team. This is an incredible time to join David’s Bridal. Join to earn additional income, to benefit from a great discount, or to be part of something so unique and special!

Customer Service Representative [Part-Time] Summary

General Summary:

The Customer Service Representative [Part-Time] (CSR) is responsible for providing professional and unsurpassed customer service to each of our David’s Bridal customers. The CSR provides information about David’s Bridal products and services and responds to all customer inquiries. He/she demonstrates our culture of trust, fairness, integrity, and accountability in accordance with David’s Bridal’s Core Values.

Job Specifications:(Knowledge, skills and abilities normally required for competent performance in the job.)

Work Experience:

• High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service or specialty store environment


• Prior experience with computerized POS system.

Customer Service Skills:

• Ability to provide excellent customer service to all customers


• Willingness to support all efforts to build a customer-centric culture in the store


• Ability to prioritize tasks, while maintaining an emphasis on servicing the customer


• Ability to communicate effectively with store staff and customers

Analytical Skills:

• Ability to understand and operate all technical systems within the store area


• Ability and willingness to lean new computer applications as needed


• Ability to read and process product information, including intranet content, newsletters, pamphlets, and other Company documents


• Demonstrated ability to learn David’s Bridal merchandise and build on product knowledge on an ongoing basis

Team Orientation Skills:

• Assist in actively building a “One Team” environment within the store


• Attend and participate in weekly Winners’ Circle meetings

Physical Requirements:

• Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls


• Ability to move throughout the store


• Ability to lift and/or move up to 10 pounds


• Ability to climb, balance, stoop, kneel, crouch, and reach with arms


• Ability to bend, twist and stand