PC Support Technician (Remediation Analyst)
Bowhead is hiring a PC Support Technician (Remediation Analyst) to provide support to distributed PC/networking environments including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation, and configurations.
This PC Support Technician performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the PC Support Technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the PC Support Tech troubleshoots computer problems, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.
— Bachelor’s Degree (preferred) and 2 years of relevant experience or an equivalent combination of education, experience and certifications.
— IAT Level II Certification
— OS course required (OS certification not required)
— Understanding of PC’s, networks and common applications
— Good Communication skills
— Ability to mentor and teach others
DESIRED SKILLS: Prior experience supporting the Information Technology Services Division (Code 104) at NSWC Crane
SECURITY CLEARANCE: Must be able to obtain a Secret clearance and maintain access to government/military installations. US Citizenship is a requirement for access to this military installation
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Use of hands and fingers simultaneously with repetition.
2. Ability to lift objects up to 35 lbs.
3. Climbing, stooping, bending, kneeling, crouching or crawling.
4. Pulling or pushing.
5. Ability to ID and distinguish colors.
6. Reach/relocate items above shoulders.
7. Ability to work in extreme heat, cold, and adverse weather conditions.
8. Ability to distinguish difference in noise levels and work in high noise areas.
9. Ability to sit for prolonged periods at work station.
Office Environment: The environmental conditions consist of computer stations and desks with adequate and adjustable lighting. Chairs are designed to fit the various individuals and the tasks being performed. Dual monitors are utilized when projects specify their necessity. Ergonomic evaluations are completed as needed, to provide up to date modifications to all work stations. All employees interact with co-workers on a regular basis. Additional external environmental hazards are identified below.
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC’s Non-DOT Drug & Alcohol Testing Program requirements. Applicants may be subject to a random drug screen, and must follow UIC’s Non-DOT Drug & Alcohol Testing Program.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
All candidates must apply online at www.uicalaska.com, and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application.
In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (http://www.uicalaska.com/contact-us/human-resources/).
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act.
If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant’s resume/application may be subject to verification.
UIC Government Services (UICGS) and its Bowhead family of companies are an Alaska Native Corporation owned by Ukpeaġvik Iñupiat Corporation (UIC) of Barrow, Alaska. UICGS/Bowhead provides innovative business solutions in areas such as engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Alexandria, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 25 8(a) companies for government contracting.
^ LINK TO APPLY:
https://rn21.ultipro.com/UKP1001/jobboard/NewCandidateExt.aspx?__JobID=8437
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