Customer Service Rep - Personal Finance Company LLC - Terre Haute, IN

Personal Finance Company (PFC) is seeking energetic, self-motivated, and hardworking individuals who are always on the job for this Customer Service Representative position. For this entry level position, we offer an outstanding work environment, excellent benefits, hands on training, and career advancement opportunities. If you enjoy working with people and like varied job responsibilities, come grow with us! PFC is a traditional installment lender committed to helping customers with a personal touch throughout our growing network of 145+ branches. Our name clearly identifies our commitment to meeting the individual needs of our customers.

Responsibilities include but not limited to: Develop business opportunities through phone, mail and in office customer contact. Process credit applications and close loans. Safeguard cash and follow balancing procedures. Achievement of delinquency control standards. Maintain privacy and confidentiality of each customer.

Our employees are our most important resource. To support you in your daily effort to contribute to our mutual success, PFC provides employees with a competitive benefits package:
Medical and Dental Benefits
Paid Time Off
Beneficiary Protection Plans
Defined Benefit Plan (Pension)
Defined Contribution Plan (401K)
Tuition Reimbursement
Annual Awards & Bonus Programs
Promote from within Philosophy
Salary Commensurate with Experience and Qualifications Minimum starting salary: $10 hr.

Requirements for the Customer Service Representative position:

• Excellent communication, problem solving and decision making skills are required.


• Candidates must be professional, poised, able to follow directions, and work independently as well as part of a team.


• The ability to multi-task and work in a fast paced professional environment is a must.


• Attention to detail, determination and strong work ethic are also necessities.


• Goal & outcome oriented, reliable and enthusiastic.


• General computer knowledge.


• Leadership skills preferred.


• Positive attitude required.


• Finance company background preferred but not required.


• Must pass a credit investigation and background.


• Personal Finance Company follows a professional dress code policy.


• Multilinqual as plus but not required.

Personal Finance Company – Hometown People with a Personal Touch

Job Type: Full-time

Required education:

• High school or equivalent