Trust Officer I job - First Financial Corporation - Terre Haute, IN
Under the direction of the department manager, (1) administer a wide range of trust accounts, court supervised trusts, estates, guardianships, investment management accounts, and custody accounts in accordance with the terms of the trust instruments and fiduciary law, (2) manage client relationships by being client focused, professional, accurate, productive and timely, (3) maximize the profitability of existing accounts by communicating the benefits of Bank trust services to clients, prospects, and their professional advisors, and (4) be responsible for outside business development, independently or in conjunction with other Bank officers.
Typical Job Entry Requirements
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)
Appropriate trust administration experience with a demonstrated knowledge of the principles of trusts and estates, related taxation and financial planning practices. Must have excellent written/verbal communication skills, strong analytical skills, computer proficiency, self-starter and the ability to perform at a high level in a dynamic environment. Knowledge and experience of the SunGuard trust accounting system a plus. Bachelors Degree in Business Administration, Finance, Economics, Accounting, or Liberal Arts required. Advanced certifications such as JD, CFP, MBA, or CTFA a strong plus.
Primary Activities
(Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
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Probate wills and settle estates of decedents.
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arranges for the probate of the will
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proceeds with the settlement of decedents’ estates to beneficiaries, fiduciaries, etc.
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secures court authority to distribute the estate
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oversees the payment of all taxes
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ensures that the proper reports are maintained
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prepares or supervises court accountings
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Administer trust and agency accounts in accordance with terms of the instrument and fiduciary law, and in a manner consistent with the needs of principals, beneficiaries, and remaindermen.
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qualifies in court or under trust instrument for administration
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assembles assets; pays invoices; makes disbursements; submits accountings
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determines action to be taken on a variety of matters relative to normal administrative or client problems
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Managing accounts and representing the Bank to beneficiaries, remaindermen and others interested in any aspect of an account.
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confers with Trust Investment Officer handling the account and the client regarding investment planning on major accounts and on others as necessary
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coordinates administrative activities with others, such as, Investment Officers, Tax Specialists, Co-Trustees, Loan Officers, etc.
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investigates situations of a non-routine nature to prepare recommendations for Trust Committee
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discusses problems or requests of a routine nature and makes decision
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negotiates with realtors, attorneys, agents and others for the acquisition, disposition or preservation of assets
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reviews management of closely held businesses
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Develop and expand client call plans for assigned client base and for prospective clients.
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cultivates and maintains good relationships with parties of interest
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obtains necessary information concerning client goals and assets
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confers with potential clients or attorneys and their clients on various aspects of trust services and estate planning
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provides counseling on objectives of wills, trust agreements and estate plans; advises on tax aspect of proposals; outlines Bank’s requirements to insure that instruments are clearly drawn
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makes assigned client calls
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Conduct sales presentations to existing and potential clients.
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Maintain active and up-to-date client files for assigned clients and prospective clients.
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Assist clients in meeting personal and professional goals by identifying and recommending appropriate bank product(s).
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Demonstrate effective new business development skills.
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Supervision of Administrative Assistant and other employees as directed.
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Network with other Bank staff to further enhance client relationships and refer clients to appropriate product experts.
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Network with community leaders through extensive community involvement by attending community meetings and volunteering as an active member of community groups.
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Keep abreast of changes in general tax, investment, accounting and fiduciary laws and regulations affecting personal trust and estate administration in order to provide the best service to current and potential new clients.
Competency/Skill Level
(The behaviors, knowledge, and motivations important to success in the job.)
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Written and Oral Communication skills
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Persuasiveness/Sales Ability
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Initiative
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Tenacity
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Client Service Orientation
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Problem Assessment and Solving skills
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Attention to Detail
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Planning and Organizing Skills
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Adaptability
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Energy
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Negotiation
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Teamwork
Key Behaviors
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Knowledge of Competitors
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Knowledge of Products
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Sales Planning Skills
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Conducts Effective Sales Interviews
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Identifies Opportunities for Customer Referrals
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Develop and Maintain Customer Relationships
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Effective Sales Administrator
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Personal Development Established with Manager
Bank Secrecy Act
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Maintain sufficient knowledge and understanding of the Bank Secrecy Act, Anti-Money Laundering/Anti-Terrorist Financing/PATRIOT Act and OFAC regulations
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To be able to fulfill applicable requirements and responsibilities under the bank’s related policies and programs.
Critical Job Elements
(Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
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Generally good working environment with little exposure to noise, extreme temperatures or other adverse factors.
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Limited physical effort required.
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Above average amount of pressure to work efficiently and accurately.
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Considerable effort and eye strain from continued checking on the accuracy of all work leaving department.
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Above average mental effort consisting of beyond normal levels of concentration, memory, complexity of decision making, time pressure, analytical thinking.
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