Case Manager I / Intake Specialist Job in Greencastle, Indiana US

Knowledge Services – Established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1,500 employees located in offices throughout North America.  Founded by our CEO, Julie Bielawski, Guidesoft, Inc., DBA Knowledge Services, is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services.  Knowledge Services provides outstanding services to major organizations in various industries, including:  IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.

If you enjoy meeting people and helping others, Knowledge Services has the perfect opportunity for you to have a positive impact in the lives of others.  We are seeking compassionate, detailed oriented individuals to engage/assist program participants in developing vocational goals reflective of their skills, capabilities and interests.

Pay:           $15-$16 per hour

Hours:       8-4:30, M-F; Overtime likely

Duration:  3-6 Months

Travel:       Some travel may be required.  Time and mileage will be reimbursed.

Responsibilities:

·         Meet with participants to identify barriers to employment and develop strategies to manage goals.

·         Outreach to referrals who fail to show for appointment.

·         Maintain complete, accurate, and timely case notes and related records in manual and electronic systems.

·         Create update and ensure completion of plans according to contract deadlines.

·         Attend scheduled supervision meetings to discuss participant progress.

·         Other duties as assigned.

Qualifications:

·         Bachelor’s degree in a related field (preferred) and a minimum of 2 years work experience in a human services field, or an equivalent combination of education and experience.

·         Experience in workforce or other human services field is desired.

·         Knowledge about community resources.

·         Ability to work with and relate to participants and be culturally sensitive.

·         Computer literacy, particularly with MS Word and Excel (at a minimum).

·         Ability to learn specialized databases and software systems.

·         Strong organizational skills.

·         Clear motor vehicle record, valid driver’s license, and current proof of insurance required.

·         Bilingual a plus.