Care Manager - Full-time - Hamilton Center, Inc. - Greencastle, IN

Division: Satellite Services, Vigo County Services, Medical/24-Hour Services

Supervised By : Program Manager/Director

FLSA Status: Exempt/Regular/Full-time or Part-time

Position Summary

Care Managers provide individualized and medically necessary case management services on behalf of consumers and skills training directly to consumers

Case Management consists of services that help consumers gain access to needed medical, social, educational, and other services. This includes direct assistance in gaining access to services, coordination of care, oversight of the entire case, and linkage to appropriate services. Case Managements includes: (1) assessment of the eligible consumer to determine service needs; (2) development of an individualized integrated care plan; (3) referral and related activities to help the consumer obtain needed services; (4) monitoring and follow-up; and (5) evaluation. Case Management does not include direct delivery of medical, clinical, or other direct services. Case Management is on behalf of the consumer, not to the consumer, and is management of the case, not the consumer.

The Care Manager will also be responsible for providing Skills Training and Development services to consumers. Skills Training and Development services include: individual, group or family face-to-face contact for the purpose of the development of skills (i.e., self-care, daily life management, or problem solving skills) directed toward eliminating psychosocial barriers to referrals from HCI therapists, case managers and supervisory staff. Development of skills is provided through structured interventions for attaining goals identified in the individualized integrated care plan and the monitoring of progress in achieving those skills. Skills Training and Development includes direct delivery of rehabilitative services. Skills Training and Development does not include direct delivery of medical or clinical services.

Essential Duties/Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual performs these duties using advanced knowledge obtained through specialized education and experience.

Consistently exercises discretion and judgment to analyze, interpret, make deductions and then decide what actions are necessary based on the varying facts and circumstances of each individual case.

Works with minimal daily and immediate supervision, evaluating possible courses of conduct and making decisions where there is no opportunity to seek supervisory assistance.

Maintains an active caseload providing referrals and linkage as needed within area of expertise and limits of credentials; assures procurement of additional services as needed

Acquires and provides to the team the detailed information regarding an assigned client to establish the foundation for the Treatment Plan

Works with the client on a day-to-day basis using professional judgment and discretion to implement the team determined Treatment Plan

Assists in development, implementation and revision of individual treatment plans; assures that services provided are specified in the Treatment Plan and monitors progress toward treatment goals

Consults and cooperates with community systems to facilitate linkage, referral, crisis management, advocacy, and follow up with the focus on attaining treatment goals

Provides crisis management for clients; makes linkages for interventions as appropriate

Provides individual and group Skills Training and Development (STD) training.

Provides face to face skill training and mental health interventions to clients in accordance with the treatment plan.

Teaching age appropriate life skills training to clients individually or in groups.

Maintains client and program records in accordance with applicable standards and regulations, grant requirements, etc.

Maintains a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature

Ability to demonstrate competent use of Electronic Medical Record

Participates in continuing education activities, remaining knowledgeable in area(s) of expertise

Attend meetings as appropriate and meet regularly with supervisor to exchange pertinent information and receive supervision

Transport of clients in HCI vans to attend Partial Groups as assigned.

Completion of required CANS and/or ANSA training and ongoing certification

Timely completion of HAP paperwork and reassessments within specified deadlines

Performs other duties as assigned

Minimum Qualifications/Requirements

Bachelor’s degree in Psychology, Social Work, Sociology, Family/Consumer Sciences, Child

Development, Substance Abuse, Mental Health, Human services, Education, Criminology, Counseling, Psychology, Nursing, Special Education, Family Studies, Marriage and Family Therapy, Recreational Therapy, Music Therapy, Art Therapy, Child and Adolescent Welfare or

Youth, Adult and Family Services, with less than 1 year of Case Management/Care Management experience (internal or external)

Nonspecific Bachelor’s degrees with a minimum of 2 yrs. of (internal or external) experience as a Care manager in a directly related child, youth, adolescent or family services field

Completion of Case Management training post college degree

Knowledge and skills in community based behavioral health care and case management

Good interpersonal and communication skills

Agreement to use personal transportation in work capacity including transporting clients

Flexible scheduling required

Willingness to use reliable personal transportation in work capacity