Community Care Coordinator (Grant Funded) job - Hamilton Center, Inc. - Terre Haute, IN

Community Care Coordinator

Division: Satellite Services, Vigo County Services, Medical/24-Hour Services

Supervised By : Program Manager/Director

FLSA Status: Exempt/Regular/Full-time or Part-time

Effective Date: July 2015

Position Summary

Community Care Coordinator will be providing Case Management services to consumers in semi-independent living arrangements who have mental health and addictions diagnoses. Case Management consists of services that help consumers gain access to needed medical, social, educational, and other services. This includes direct assistance in gaining access to services, coordination of care, oversight of the entire case, and linkage to appropriate services. Case Managements includes: (1) assessment of the eligible consumer to determine service needs; (2) development of an individualized integrated care plan; (3) referral and related activities to help the consumer obtain needed services; (4) monitoring and follow-up; and (5) evaluation. Case Management does not include direct delivery of medical, clinical, or other direct services. Case Management is on behalf of the consumer, not to the consumer, and is management of the case, not the consumer. Community Care Coordinator will be responsible for coordinating all applicable services for consumers residing in the semi-independent living arrangements as well as follow up coordination after discharge.

Essential Duties/Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual performs these duties using advanced knowledge obtained through specialized education and experience.

Consistently exercises discretion and judgment to analyze, interpret, make deductions and then decide what actions are necessary based on the varying facts and circumstances of each individual case.

Works without daily and immediate supervision, evaluating possible courses of conduct and making decisions where there is no opportunity to seek supervisory assistance.

Maintains an active caseload providing referrals and linkage as needed within area of expertise and limits of credentials; assures procurement of additional services as needed

Acquires and provides to the team the detailed information regarding an assigned client to establish the foundation for the Treatment Plan

Works with the client on a day-to-day basis using professional judgment and discretion to implement the team determined Treatment Plan

Assists in development, implementation and revision of individual treatment plans; assures that services provided are specified in the Treatment Plan and monitors progress toward treatment goals

Consults and cooperates with community systems to facilitate linkage, referral, crisis management, advocacy, and follow up with the focus on attaining treatment goals

Works closely with alcohol and drug referral programs in order to facilitate treatment

Provides crisis management for clients; makes linkages for interventions as appropriate

Provides individual and group Activities of Daily Living (ADL) training.

Maintains client and program records in accordance with applicable standards and regulations, grant requirements, etc.

Maintains a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature

Ability to demonstrate competent use of Profiler

Participates in continuing education activities, remaining knowledgeable in area(s) of expertise

Attend meetings as appropriate and meet regularly with supervisor to exchange pertinent information and receive supervision

Transport of clients in HCI vans to attend scheduled appointments as assigned.

Completion of required CANS and/or ANSA training and ongoing certification

Timely completion of HAP paperwork and reassessments within specified deadlines

Documenting and tracking discharge outcomes quarterly to ensure standards of DMHA grant are successfullymet

Performs other duties as assigned

Minimum Qualifications/Requirements

Bachelor’s degree in Psychology, Social Work, Sociology, Family/Consumer Sciences, Child Development, Substance Abuse, Education, Criminology, Counseling, and Therapy Fields

A minimum of 1 Year of professional experience acquired post-degree in a private or public social services agency

Completion of Case Management training post college degree

Knowledge and skills in community based behavioral health care and case management

Good interpersonal and communication skills

Agreement to use personal transportation in work capacity including transporting clients

Flexible scheduling required

Willingness to use reliable personal transportation in work capacity.

Certificates, Licenses, Registration

Valid driver’s license in accordance with HCI motor vehicle policy (Valid Chauffeurs License if driving 15-passenger van with clients)

Maintain current crisis prevention/intervention certification

Maintain current American Red Cross CPR/1 st Aid certification

Physical Demands

While performing the duties of the job, the employee is regularly required to communicate in person or by telephone. The employee must be able to travel to client locations. The employee is frequently required to stand, walk, reach, bend; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms. The employee occasionally must sit. The employee must occasionally lift and/or move up to 40 pounds.

Work Environment

These characteristics are representative of those an employee may encounter performing the essential functions of the job. The employee works with seriously mentally ill individuals where a high degree of stress is possible. The position does not normally involve exposure to blood, body fluids or tissues; but it may require performing unplanned tasks where exposure may occur. The position requires the use of standard precautions.

Conditions of Employment

Satisfactory reference and background investigation checks

Completion of a pre-employment drug screening and completion of post-employment drug or alcohol tests upon reasonable suspicion of use

Satisfactory completion of an Indiana Department of Child Services criminal fingerprinting background, Indiana State Criminal History, Sex and Violent Offender Registry, Child Protection Services History, and local law enforcement agency/county sheriff checks at the time of hire and every four years (or at contract renewal when applicable) for any employee that has direct contact on a regular and continuing basis with DCS and IVB clients.

Demonstrated computer literacy through successful completion of pre-employment testing may be required.

Completion of tuberculin screening no later than three days prior to the new employee’s first work day and annually thereafter

Completion of Center-wide new employee orientation and ALL required paperwork prior to reporting to work

Completion of HCI Quality Training

Completion of Crisis Prevention Intervention (CPI) Training

Completion of CPR/First Aid Training, Trauma Informed Care, and Relias Learning.

Completion of HCI OBHP training modules within one year of hire or transfer to OBHP position.

Attendance at all mandatory staff development and training

Successful completion of a six month on-the-job orientation period

Participation in payroll electronic deposit

Adherence to Compliance Program Plan

Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements essential for making fair pay decisions about jobs.