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Friday, February 27, 2015
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Customer Support Engineer | CEVIU.com.br - 2015



Customer Support Engineer:


The Customer Support Engineer will be responsible for providing

customer communication and reporting, ensuring execution of

contracts, managing the customer relationship and seeking

aftermarket sales



Responsibilities:



To secure high quality customer relationship, leading to

increased customer satisfaction and renewal of service

contracts.



To work together and communicate effectively with all

departments in order to maintain a good level of interaction

within the field and within the office to quickly inform and

advise customers on all service operations, plan changes,

delays, cost overruns, safety and environmental issues, etc.



To be commercially aware of the contract�s financial

performance and requirements and inform /escalate cost

overruns, requests out of scope and transition to new

contracts.



Act as counterpart to customer�s responsible manager

Own the contract making sure that Vestas delivers according to

the scope of the contract.



Own, manage and record all customer issues in a systematic way,

using available tools.



Insure correct information in SAP related to contractual

obligations, quotations, invoicing etc.

Report to Service Manager.



Qualifications:



University degree in Engineering, Industrial Engineering or

similar



Experience preferably in a customer-facing position (e.g.

sales, project management, contract management, particularly

with large complex customers), ideally within the energy market



Familiarity with complex technical machinery, plant, processes

or systems



Good business sense and good economical understanding of

contracts





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Service Manager - CMV - Cintas - Terre Haute, IN


Service Manager – CMV-10158046

Description


Cintas is currently looking for a Service Manager to directly manage a team of Route Service Sales Representatives (Route Drivers) who provide the pick-up and delivery of products to businesses. Responsibilities for the Service Manager include hiring and developing assigned Route Service Sales Representatives, as well as managing the overall performance of the team.


They are also responsible for providing leadership, resolving customer service issues, training Route Service Sales Representatives on sales techniques, driving to visit customers on service calls, maintaining a high level of customer satisfaction, achieving sales, profit, inventory and payroll goals, managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes riding on route with Route Service Sales Representatives or alone when necessary, to assist in the pick-up and delivery of products. Route support duties may entail driving a company owned vehicle to and from customer stops, as well as lifting, carrying and walking clean products into and soiled products out of customer accounts.


Qualifications
Qualified candidates must meet all requirements outlined by the DOT for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements qualified candidates must, prior to their first day of employment:


• Have an active driver’s license


• Be at least 21 years of age


• Obtain a DOT medical certification


• Provide documentation regarding their previous employment.
• A high school diploma or GED required; A four year college degree or equivalent work experience, preferred
• Prior management experience, preferred
• Prior experience in industrial sales or customer service, preferred
• Availability to start within two weeks after offer made/accepted, preferred


Our Uniform Service Manager partners enjoy:


• Competitive Pay
• 401(k)/Profit sharing/ESOP
• Medical, Dental and Vision Insurance Package
• Disability and Life Insurance Package
• Paid Vacation and Holidays
• Career Advancement Opportunities


For more than 45 years, Cintas Corporation has offered highly-specialized services to businesses of all types. Cintas provides uniforms, facility services, safety supplies, fire protection solutions, flame resistant clothing, cleanroom resources, and promotional products. We are the service professionals, providing countless supplies and services to businesses small and large throughout the world. Cintas operates in more than 430 facilities including six manufacturing sites and nine distribution centers. We also have one of the largest fleets in North America. To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.


Cintas is Team Driven, and the true spirit we share gives us a competitive edge. We win together by working together as a team, giving mutual respect to all of our co-workers regardless of their background or tenure. The engine of Cintas’ team driven approach is our culture, which drives our profitability and stability. It’s a culture that exudes a high degree of professionalism at every level of our business. It’s a culture that maximizes the career development of all of our employee-partners, regardless of their job title and description.


Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to race, color, religion, sex, national origin, disability or protected veteran status.


Job Category: Service
Location: US-IN-Terre Haute
Organization: Rental
Employee Status: Regular
Schedule: Full-time
Shift: First


Cintas 1 day ago save job
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Engenheiro de Suporte - Datacenter - 2015



Looking for a dynamic individual with great interpersonal skills

who is able to work in customer-focused environment where

technical and administrative (case management, customer

correspondence, process documentation, etc.) skills are

applied.

Cisco views its customer relationships as vital to the

organization and demands a high level of professionalism from its

support operations personnel. Responsibilities include

troubleshooting technical issues with customers who work in a

24×7 service environment, interfacing with other departments and

vendors to resolve issues and provide root-cause analysis,

providing technical guidance and recommendations.

The candidate requires the ability to use analytical and

methodical troubleshooting techniques in a Data Center production

environment, recognizing potential system problems, researching

solutions from multiple sources, applying those solutions to

successfully resolve customer s issues, and documenting the work

for future reference. Occasional travel (


Specific Responsibilities:

� Provide remote network support for product configuration and

operational issues.

� Troubleshoot and resolve customer problems across a broad

range of technologies.

� Build and simulated problems in test labs to resolve highly

complex problems.

� Document, propose, and present architecture recommendations

in complex environments

� Focusing on quality and customer success, keeping the

continuous improvement to stretch goals.

� Provides substantial input to internal engineering and

product organizations on future product development.

� Utilize Cisco s trouble ticket application and databases to

manage and document customer issues.

� Manage and respond to incoming email and support ticket

requests in a timely manner.

� Receive inbound technical and non-technical support

inquiries.


� Utilize other customized tools and processes to help identify

the root cause of technical problems.

� Effectively articulate necessary technical and non-technical

information to customers in a simple and concise manner over

the telephone or via e-mail.

� Communicate and work effectively with staff in all levels of

Cisco Services Business Units.

� Meet or exceed individual performance goals (metrics) focused

on providing superior customer support.


Contrata��o CLT

Local de Trabalho SP

Imprescind�vel Ingl�s Fluente





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CDL-A OTR Teams & Truck Team Driver (North) - Transport America - Brazil, IN


TRANSPORT AMERICA KNOWS WHAT TEAMS WANT – AND WE MAKE SURE YOU GET IT!
High Miles

Coast-to-coast runs
Real team freight for real team miles
Flexible home time
Year-round steady freight


New Tractors


2014 Cascadia’s arriving daily!
Limited Automatics Available
Set up for teams
15 liter 455 HP
Roll stability and OnGuardâ„¢ safety system


Pay and Benefits


$6,000 Sign-On Bonus per Team
Start as high as $.50 per mile!
Productivity bonuses up to $.10 per mile
Blue Cross/Blue Shield medical
Vision, dental, life, and disability available


True Team Dispatch


Entire division dedicated to team operations!
Newest team fleet on the road!
Long cross-country loads
99% no touch
93% drop and hook


Transport America Team Division has opportunities across the United States. We also have dedicated opportunities in certain markets.


Transport America 1 hour ago save job
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SAP ITATIAIA | CEVIU.com.br - 2015





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Systems EngineerDedicated Support Engineer OES Filr GroupWise ZCM (2014286) Description #2860051 – Shine.com - 2015




In this position the DSE will cover several Novell products and need to be a quick study on new product functionality and features. The products requiring expertise are Open Enterprise Server, GroupWise, Novell Filr, ZCM and some NetIQ products such as IDM SE and NAM. The DSE will need a broad mix of skills and, most importantly, the ability to work well with a structured yet dynamic environment. In addition, the DSE candidate should possess the ability to work well in highly charged situations, have strong teaming skills and the ability to provide outstanding customer service.Required Education/Experience:* Bachelor's Degree in Computer Science, Information Systems or related field or equivalent experience required.* 3 to 5+ years IT/Novell Services experience* NCE-ES certification is desirable.* Position requires a strong sense of responsibility, self-motivation and the ability to prioritize and organize workload to complete multiple, simultaneous projects.* Position requires flexibility and capacity to work across a variety of activities within a matrix and virtual organizational framework.* Ability to appropriately handle tense/stressful customer situations regarding service outages and issue resolution.* Able to influence both internal and external stakeholders* The ability to work seamlessly across organizationsOther:* Willing to travel as needed* May at times be required to work outside of standard business hours




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Petropolis Human Resources Leader Job - 2015






Essential Responsibilities:

The Human Resources Leader demonstrates leadership in

communicating business goals, programs, and processes for a

business segment at GE Celma. In this role you will utilize

experience or expertise to solve problems, develop and

execute objectives for self and others, and have the

ability to effect short-term and some long-term business

goals.


– Provide advice and counsel to management and employees

to ensure consistent application and integration of

policies, procedures, and practices



– Partner with business leaders on multiple human

resource issues, including the following: policies,

legislation, processes, and practices; evaluation and

development of personnel, annual reviews, and

compensation plans; implementation of process improvement

(Six Sigma / Lean), including leading change initiatives,

planning, and facilitation; staffing and pipeline

development.



– Ensure that routine and complex Employee relation

issues are properly identified, reported and

investigated.



– Partner with HRM and Specialists professionals to

execute and solve business specific HR

Strategies/initiatives as needed



– Assure that appropriate training opportunities are

provided to employees to further personal, career, and

organizational development



– Investigate and provide counsel / advice regarding

concerns about contractual and compliance issues (when

applicable)



– Work with leaders and employees to establish and

maintain a positive work environment, which encourages

the full use of diverse talents and abilities; act as an

employee advocate; help drive various corporate and

division business initiatives



– Identify Headcount needs and work with staffing team to

find a candidate; Conduct interviews with the candidates.



– Drive HR processes such as e-HR dashboard, annual HR

review (Session C), organizational effectiveness and

performance management



– Responsible for investigations, conflict resolution,

employee communications and management coaching





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AIM Account Manager Job - 2015



Job Requisition Number:44338


The Role

Bloomberg AIM (Asset & Investment Manager) is Bloomberg’s

Front-to-back office solution for the buy-side, offering

real-time position management, P&L, order management,

compliance, portfolio modeling, analytics and risk management.



We are looking for an Account Manager for our existing and

growing buy-side client base in South America.



The Responsibilities:

-In this role you will be managing our LatAm buy-side accounts,

maintaining client relationships, implementing solutions as

well as being responsible for revenue growth within your

accounts;

-You will have daily interaction with clients, supporting

current users and finding opportunities to expand usage into

new areas/desks;

-This role interacts with multiple internal business areas and

requires cross team collaboration to provide the best solutions

and service to our customers;

-Strong communication and presentation skills are essential for

this client facing role;

-Some travel will be required.



The Qualifications:

-Fluency in English and Spanish;

-Ability to develop and maintain solid client

relationships;

-Proven track record of outstanding customer service;

-Strong understanding of financial markets including Equities,

Fixed Income and derivatives;

-Strong understanding of the buy-side market and operational

workflows;

-Experience/Knowledge on Order Management Systems, Compliance

& Electronic Trading a plus.



The Company

Bloomberg, the global business and financial information and

news leader, gives influential decision makers a critical edge

by connecting them to a dynamic network of information, people

and ideas. The company’s strength – delivering data, news and

analytics through innovative technology, quickly and accurately

– is at the core of the Bloomberg Professional service, which

provides real time financial information to more than 315,000

subscribers globally. Bloomberg’s enterprise solutions build on

the company’s core strength, leveraging technology to allow

customers to access, integrate, distribute and manage data and

information across organizations more efficiently and

effectively. Through Bloomberg Law, Bloomberg Government,

Bloomberg New Energy Finance and Bloomberg BNA, the company

provides data, news and analytics to decision makers in

industries beyond finance. And Bloomberg News, delivered

through the Bloomberg Professional service, television, radio,

mobile, the Internet and three magazines, Bloomberg

Businessweek, Bloomberg Markets and Bloomberg Pursuits, covers

the world with more than 2,400 news and multimedia

professionals at more than 150 bureaus in 73 countries.

Headquartered in New York, Bloomberg employs more than 15,000

people in 192 locations around the world.





Job Segment: Account

Manager, Equity, Risk Management, Manager, Sales, Finance,

Management




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General Manager - 2015




General Manager



Belo Horizonte, Brazil | N/A




  • Functions:
    General Management

    Marketing





  • Experience:
    5-7 years




  • Industries:
    Internet / New Media





  • Position Type:
    Full-Time




Job description:


WHAT YOU NEED



This is first and foremost a role for a strong marketer,

focusing on reaching new users and extending the company brand

to the masses. But as the city lead, you’ll also be responsible

for operational excellence and maintaining ‘company’ quality

throughout the rider’s experience. Rider and Partner support,

local marketing, supply chain management, service quality

management, social media, PR — all of these sit under the GM.

Continual improvement and a quality focus are the name of the

game. We believe in solving local problems with local

solutions, so understanding your market and delivering custom

messages is important. This is where creativity meets analytics

head on.



And it’s the cross of the analytical with the creative that

makes the Uber GM an incredibly difficult job to fill. If

you’re potentially one of the truly rare, gifted Uber GMs, we

want to hear from you!



WHAT YOU’LL DO





  • Initiate creative local marketing strategies and user

    growth campaigns




  • Manage deployment and quality of supply chain (i.e. Uber’s

    driver partners)




  • Represent Uber at local events and with local PR




  • Manage local regulatory concerns and local politics




  • Communicate product/process needs to HQ, work with

    product/engineering to deliver on them




  • Help scale our other cities through developing and sharing

    best practices




  • Continue to grow REVENUES and RIDERSHIP!!!





WHAT YOU NEED TO KNOW/HAVE





  • 6+ years of marketing or operations management experience

    (not quite there? Apply for Marketing Mgr or Operations Mgr

    instead!)




  • Data-driven decision mentality and sound business judgment

    through strong analytical thinking




  • Creative solutions driven mindset, with a *get shit done*

    attitude




  • Relevant experience in consumer service marketing is

    helpful




  • Stellar networking skills and the ability to make smart

    partnerships happen




  • Entrepreneurial DNA and fear tolerance of a honey-badger




  • Native fluency in Portuguese is required







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Shift Lead - Cloverdale, IN - Cloverdale, IN


You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

  • Solving customer complaints quickly and with a smile.

  • Providing feedback to Team Members in a positive manner.

  • Communicating openly and honestly with the Restaurant Management team.

  • Following cash, security, inventory and labor policies and procedures.

This Summary Overview generally describes key job duties for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.


Taco Bell 2 days ago save job
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Regional Sales & Marketing Learning and Development Manager - Brazil/Mexico - Medical Devices Job - 2015



Johnson & Johnson – São Paulo – SP – Regional Sales & Marketing Learning and Development Manager – Brazil/Mexico – Medical Devices-8530150213 Description “Johnson & Johnson family of companies offers all candidates equal employment opportunities” Johnson & Johnson, through its family of companies, is one of th…



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Registrar- Terre Haute Regional Hospital- PRN - Terre Haute Regional Hospital - Terre Haute, IN


Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information and verifies insurance coverage.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

  • Interview patients to obtain all necessary account information

  • Ensure charts are completed and accurate

  • Verify all insurance and obtain precertification/authorization

  • Calculate and collect patient liable amounts

  • Ensure that all necessary signatures are obtained for treatments

  • Answer any questions and explains policies clearly

  • Process patient charts according to paperwork flow needs and established productivity standards

  • Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions.

  • Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial information

  • Assign I-plans accurately and research Patient Visit History to comply with the Medicare 72 hour rule

  • Search MPI completely and assign the correct medical code number. Notify Medical Records for any duplicate unit numbers.

  • Verify insurance benefits and determines precertification status. If precertification is needed, call the insurance precert department and initiate review or verify authorization number provided by scheduling staff. Enter all information and authorization numbers into the registration system.

  • Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.

  • Explain policies regarding services, charges, insurance billing, and payment of account. Request full or partial payment for services rendered according to collection policies. Issue a Business Office letter to all patients according to policy.

  • Obtain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for treatment insured by an MCO. Collect co-pays, deposits, and deductibles and documents collection status in the system and chart. Issue waivers for signatures when appropriate.

  • Inform former patients or their representatives of delinquent accounts and attempt to obtain payment. Refer delinquent accounts to the Manager/Supervisor for further action.

  • Receive and receipt payments from patient for services rendered. Prepare daily deposits and maintains the integrity of the cash drawer.

  • Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for establishing the patient’s medical record and financial file.

  • Register and admit all patients after the other registration departments are closed. Route admission documents and forms to appropriate departments.

  • Price, key, and detail patient charges. Burst charts for distribution to physician’s billing service, medical records, ancillary departments, and the business office. Check for double charges on all accounts.

Qualifications


  • Communication – communicates clearly and concisely, verbally and in writing

  • Customer orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

  • Interpersonal skills – able to work effectively with other employees, patients and external parties

  • PC skills – demonstrates proficiency in PC applications as required

  • Policies & Procedures – demonstrates knowledge and understanding of organizational policies, procedures and systems

  • Basic skills – able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately

EDUCATION

  • High school diploma or GED required

EXPERIENCE

  • At least one year of registration experience preferred

CERTIFICATE/LICENSE – N/A
Parallon


HCA Inc 1 hour ago save job
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Marketing Communication / PR Director - 2015




Marketing Communication / PR Director



Sao Paulo, Brazil | Multinational Enterprise

Software Company




  • Functions:
    Marketing





  • Experience:




  • Industries:
    Technology





  • Position Type:
    Full-Time




Job description:


Direct all marketing activities within the context of the

overall corporate plan for the achievement of short and long

term business objectives, increased profit and market control.

Be an active member of the global Marketing team to ensure

consistency of marketing campaigns and messages. Disseminate

key corporate information to the line-of-business and geography

operations pertaining to new product development/launches. Act

as a liaison with management to ensure that marketing

activities are in support of sales plans. Direct marketing

resources and budget to be deployed using the most appropriate

marketing mix for the line-of-business and/or geography. Ensure

consistency between global directions and single-geography

and/or line-of-business implementation choices. Implement and

monitor advertising campaigns on a line-of-business and/or

geographical basis. Maintain necessary contact with major

suppliers, agencies, customers, industry associations and

government representatives to achieve marketing objectives.

Provide effective performance management: set clear goals for

all staff, provide regular feedback on performance and conduct

a formal appraisal at the conclusion of the fiscal year. Manage

the activities of the staff according to overall marketing

strategies and budgets. Implement organizational changes in

line with changing business and market needs.



Assists in the development of short, medium, and long term

plans to achieve strategic objectives. Regularly interacts

across functional areas with senior management or executives to

ensure unit objectives are met. Software business management

experience. Sales and Marketing experience in the IT industry.

E-business + Internet practical know-how. Professional

credentials in Marketing, Academic credentials desirable. Past

experience in Sales desirable. .





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Fixed Income Electronic Trading Buy Side Sales - 2015




Fixed Income Electronic Trading Buy Side Sales



Sao Paulo, Brazil | Renowned Financial Software,

Media, and Data Company




  • Functions:
    Financial Services





  • Experience:




  • Industries:
    Financial Services





  • Position Type:
    Full-Time




Job description:


The Role



The individual should have extensive knowledge of the Fixed

Income markets and/or experience in electronic trading space to

help sell our Fixed Income Electronic Trading applications. We

are looking for a person with proven sales ability to help

manage customer relations, communicate internally with business

development and ultimately help grow our electronic trading

business.



Responsibilities include:



-Gaining new fixed income traders on new and existing fixed

income trading platforms



-Communicating enhancements to users and traders



-Forging and maintaining strategic client relationships that

increase reliance on the platform



Qualifications:



-Extensive knowledge of the fixed income cash and derivatives

markets



-A working knowledge of the buy-side



-Experience with fixed income trading work flows



-Sales experience required



-Demonstrated ability to prospect and sell



-Experience using the Bloomberg terminal is a plus



-Fluency in English, Portuguese and Spanish languages



 





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Track Maintenance (Laborer, Truck Driver, Welder) - Albia, IA Osceola, IA Creston, IA Ottumwa at BNSF (Albia, IA)


Apply Now

Company: BNSF




Location: Albia, IA




Date Posted: February 26, 2015




Source: BNSF







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