Surgery Scheduler/Payment poster job - United Surgical Partners International Inc (USPI) - Terre Haute, IN

JOB SUMMARY for Surgery Scheduler at Terre Haute Surgical Center

Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors” offices and Operating Room Staff.

Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

DUTIES AND RESPONSIBILITIES:
Sets priorities and organizes work

Schedules patient procedures to ensure efficient and accurate processing of information.

Coordinates with Clinical Director to confirm scheduling for coverage.

Accurately uses procedure codes to ensure proper billing.

Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.

Ensuring all necessary paper work for any patient -add on” is received by the appropriate staff.

Communicates changes to schedule to appropriate staff

Ensures all required fields in Advantx are completed

Works closely with Clinical Director to avoid equipment or supply conflicts.

Alerts administration when new doctors or procedures are scheduled.

Cross trains with other areas, such as payment posting.

Other duties as assigned, including coverage for front desk on an as needed basis.

Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

BENEFITS

Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

Required Skills

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• Minimum 2-5 years of hospital or medical office experience required.


• Must be able to communicate verbally and non-verbally in a professional way.


• Ability to use time wisely in preparing work area to meet high-paced demand.


• Show a genuine desire to work and improve the facility as a whole.


• Possess the ability to be flexible with work schedule.


• Strong medical terminology.


• Must demonstrate excellent phone etiquette, exceptional customer service skills, and professional appearance.

Required Experience