Position summary: The Unit Secretary acts as the primary clerical resource for the unit.
Behavioral characteristics:
- Enthusiastic positive attitude and exercises good judgment Dependable and good attendance.
- Effective communicator, mentally alert, dependable, reliable, conscientious, tactful, flexible, and cooperative
- Possesses integrity, uses good judgment and shows initiative
- Has the ability to function well in stressful situations
- Demonstrates commitment, safety, honesty, integrity and compassion
- Ability to work and communicate with all patients, family members, physicians and employees
Works with minimal supervision, displaying good judgment, self-motivation, initiative, and organization skills
· Demonstrates behaviors that are relative to the HCA Mission and Values Statement: “We act with absolute honesty, integrity and fairness in the way we conduct our business and the way we live our lives.”
Position responsibilities:
· Handles incoming and outgoing communications on the nursing unit pleasantly, concisely, and accurately
· Acts as a receptionist
· Know existing lines of communication and authority
· Responsible for keeping charts up to date; i.e., lab reports, obtaining new and old records, orders paper supplies weekly, obtains nursing supplies daily
· Works cooperatively with the nursing staff to provide accurate transcription of doctor’s
· Process requisitions and forms to other departments as directed by the Director/Charge Nurse
· Assists with completing patient charge slips
· Assist in making out records and reports
· Participates actively in in-service education programs concerning the Unit Secretary
· Assist in the coordination of services and supplies for the nursing unit. Maintains adequate inventory control based on appropriate par levels (i.e. maintains appropriate supply on non-charge carts.)
· Makes appointment for patient services in other departments as requested by nursing staff, may make post-discharge clinic or doctor appointments for patients
· Runs copy completed labs and places in patient’s chart for physician review
· Maintains patient census log books, completes monthly census, completes bi-weekly variable workloads reports
· After completing training, may do EKG’s for patients
· Assist in training others on order entry system
· Performs efficiently with CPCS. Maintains ongoing training and proficiency with CPCS
· Performs other duties as assigned to meet the needs of the department
· Keeps nursing station organized and cleaned
· May also assume the duties of a Patient Care Technician as needed
· Attend Code of Conduct training course annually
· Demonstrate an understanding of and adherence to HCA’s Code of Conduct
· Demonstrates conduct that is reflective of THRH’s commitment to HCA’s Code of Conduct
- Adheres to the Standards of Behavior for Terre Haute Regional Hospital as per the Customer Relations Policy
Qualifications
Essential educational/licensure, skills and experience:
- High School graduate
- Minimum of one year of healthcare clerical support experience
- Computer literacy & intermediate experience in all Microsoft Office
- Above average communication skills in all forms
- Ability to multi-task with prioritizing and meeting deadlines
- Ability work in a fast paced environment while maintaining composure
- Certification: BLS must be maintained throughout employment with Terre Haute Regional Hospital
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