Amazon.jobs: Transportation Operations Analyst - 2015

An ideal candidate has a background in transportation,

engineering, or logistics and excellent communication

skills. He/she has the ability to pull and analyze data

with ease, drive process improvements, and eliminate

the root cause of defects within the current systems.

This job will require exceptional communication skills

while having the ability to work independently in a

high pressure environment. S/he also maintains and

reports up to date and accurate statistics, management

reports and analysis. S/he also facilitates the flow of

information between different stakeholders

(Transportation Carriers/Hubs/Customer Service) and

resolves any potential issues that impact customer

experience and business continuity. The candidate

should have the basic understanding of Logistics and

should be able to communicate clearly in the written

and oral form.
Responsibilities include, but are not limited

to:

• Continual, tactical communication with external
  
  customers (Carriers, Vendors/Suppliers) and internal
  
  customers (Retail, Finance, Software Support,
  
  Fulfillment Centers)
  


• Ability to pull data from numerous databases (using
  
  Excel, Access, SQL and/or other data management
  
  systems) and to perform ad hoc reporting and analysis
  
  as needed
  


• Develop performance metrics to assist with driving
  
  business results.
  


• Must be able to systematically escalate problems or
  
  variance in the information and data to the relevant
  
  owners and teams and follow through on the resolutions
  
  to ensure they are delivered.
  


• Excellent communication, both verbal and written as
  
  you will be required to create a narrative outlining
  
  your weekly findings and the variances to goals, and
  
  present these finding in a review forum.
  

• A Bachelor’s Degree (completed) with excellent
  
  academic record in Logistics/Supply
  
  Chain/Mathematics/Science/Engineering subjects
  


• MS Office experience required, with advanced level
  
  in Excel (vlookup, pivot tables, macros, etc)
  


• Ability to prepare, report and interpret large sets
  
  of data
  


• Fluent in English and Brazilian Portuguese