Store Associate - Circle K - Brazil, IN

POSITION SUMMARY:
The Store Associate is responsible for performing all cashiering, stocking, cleaning, and customer service duties in a manner that will develop good customer relations, build store sales, maximize profits, and protect store assets. The goal is to provide all of our customers with a service level that exceeds their expectations. The Store Associate supports the company goals by focusing on personal accountability, customer service and work efficiency.

ESSENTIAL JOB FUNCTIONS:
CUSTOMER SERVICE

Greet customers as they enter the store, be friendly and helpful, provide prompt, courteous service, and thank our customers

Set an example to other associates for excellent customer service

Handle customer complaints professionally and respectfully

Maintain property and equipment to ensure customers have a safe and pleasant shopping environment

Maintain excellent customer service by cooperating and communicating professionally with other associates

ASSOCIATE SUPPORT

Complete the computer based training with acceptable scores

Promote teamwork and cooperation within the store

Maintain a safe and professional work environment free from any form of harassment including sexual harassment, hostile work environment, and discrimination from any Circle K associate, customer or vendor. Report any infraction immediately

Are properly dressed in authorized Circle K’s uniform and meet personal appearance requirements

Assist new applicants with the application process

Attend job-related meetings (may be required to work irregular hours)

Participate in training new associates

Follow company policies and procedures

EQUIPMENT/PROPERTY/MERCHANDISING/GASOLINE

Efficiently ring up all sales on a cash register properly and accurately, handle money, checks, and other types of payment received for products sold per process/policy

Accurately make change by counting it back to the customer

Correct or report unsafe working conditions to the Store Manager, and report any accidents immediately

Efficiently perform multi-function operation of fuel console, money order machine and lottery machine

Receive and verify vendor deliveries

Efficiently operate additional store equipment a required

Assist in maintaining proper inventory levels and shift audits

Clean and dust counters and shelves

Stock merchandise on the shelves and fixture

Stock the coolers and freezers

Make coffee and maintain fountain product and equipment

Sweep and mop the floors

Clean and maintain the restrooms

Empty the trash

Sweep and/or hose down the parking lot

Clean gasoline dispensers and gas islands

Paint gas islands, curbs

Stock windshield service centers

Complete various other jobs as assigned by the store manager and/or assistant manager

Assist in maintaining an acceptable mystery shop scores

Follow daily gasoline procedures including accurate stick readings and spill procedures

Follow all food service and food safety processes and procedures

CONTROLS/ADMINISTRATIVE

Follow all age restricted product including alcohol and tobacco selling procedures

Control merchandise, gasoline and cash shortages to acceptable levels

Accurately complete daily shift sheet paperwork

Follow company loss prevention procedures and cash handling polices

Follow all Clock-in and clock-out procedures on the register and time sheet on scheduled workdays

Perform shift audits

This is not an exhaustive list of job duties and functions of this position. Associates may be required to perform other duties as assigned.

Job Requirements

Store Associate

REQUIREMENTS :
Experience in retail sales preferred

Honest and friendly

Report to work on time as scheduled

Ability to communicate (orally and in writing) in English

Ability to work alone (some stores have single coverage)

Work with a minimum direction and periodic supervision.

At all times work as an effective associate.

PHYSICAL DEMANDS:
Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors

Ability to stand and/or walk for an entire shift

Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)

Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).

Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)

Ability to bend and twist at waist

Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye- hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs).

Ability to operate a cash register

Be exposed to occasional noise

Ability to stoop, kneel, and squat

Able to reach overhead for objects

Ability to work alone

The physical requirements described herein are essential functions of this job. The Company complies with all federal, state, and local laws concerning the employment of persons with disabilities, including providing reasonable accommodation to qualified individuals with a disability so they can perform the essential functions of a job unless doing so creates undue hardship.

Job duties may change with or without notice