Sales Associate - Circle K - Brazil, IN

ESSENTIAL JOB FUNCTIONS:

CUSTOMER SERVICE

• Greet customers as they enter the store, Be Friendly and Helpful, Provide Prompt, Courteous Service, and thank our Customers.
  


• Set an example to other associates for excellent customer service.
  


• Handle customer complaints professionally and respectfully.
  


• Maintain property and equipment to ensure customers have a safe and pleasant shopping environment.
  

ASSOCIATE SUPPORT

• Participate in training new associates.
  


• Complete the computer based training with acceptable scores.
  


• Promote teamwork and cooperation within the store.
  


• Maintain a safe and professional work environment free from any form of harassment including sexual harassment, hostile environment, and discrimination from any Circle K associate, customer or vendor. Report any infraction immediately.
  


• Are properly dressed in authorized Circle K’s uniform and meet personal appearance requirements.
  


• Assist new applicants with the application process.
  


• Attend job-related meetings (may be required to work irregular hours).
  

EQUIPMENT/PROPERTY/MERCHANDISING/GASOLINE

• Efficiently ring up all sales on a cash register properly and accurately, handling money, checks, and other types of payment received for products sold.
  


• Accurately make change by counting it back to the customer.
  


• Correct or report unsafe working conditions to the Store Manager and report any accidents immediately.
  


• Efficiently perform multi-function operation of fuel console, money order machine and lottery machine.
  


• Receive and verify vendor deliveries.
  


• Efficiently operate additional store equipment.
  


• Assist in maintaining proper inventory levels and shift audits.
  


• Clean and dust counters and shelves.
  


• Stock merchandise on the shelves and fixtures.
  


• Stock the coolers and freezers.
  


• Make coffee and maintain fountain product and equipment.
  


• Sweep and mop the floors.
  


• Clean and maintain the restrooms.
  


• Empty the trash.
  


• Sweep and/or hose down the parking lot.
  


• Clean gasoline dispensers and gas islands.
  


• Paint gas islands, curbs.
  


• Stock windshield service centers.
  


• Complete various other jobs as assigned by the store manager and/or assistant manager.
  


• Assist in maintaining an acceptable score on Daily Store Inspection Form.
  


• Assist in maintaining an acceptable Service Star Shopper score.
  


• Follow daily gasoline procedures including accurate stick readings and spill procedures.
  

CONTROLS/ADMINISTRATIVE

• Follow all age restricted product including Alcohol and Tobacco selling procedures.
  


• Control merchandise, gasoline and cash shortages to acceptable levels.
  


• Accurately complete daily shift sheet paperwork.
  


• Follow Company Loss Prevention Procedures and Cash Handling Polices.
  


• Clock-in and Clock-out on the Ruby Register and Time Sheet on scheduled workdays.
  


• Perform shift audits.
  

Job Requirements
Sales Associate

REQUIREMENTS:

• Experience in retail sales preferred.
  


• Honest and friendly.
  


• Ability to be at work on time as scheduled.
  


• Ability to communicate (orally and in writing) in English.
  


• Ability to work alone.
  


• Work with a minimum direction and periodic supervision.
  


• At all times work as an effective associate.
  

PHYSICAL DEMANDS:

• Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors.
  


• Ability to stand and/or walk for an entire shift.
  


• Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels).
  


• Ability to lift and/or carry up to 60 pounds from ground to waist (i.e., to replenish fountain syrups).
  


• Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck).
  


• Ability to bend at waist with some twisting up to one hour of workday.
  


• Ability to grasp, reach and manipulate objects with hands up to all day. (This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs).
  


• Ability to operate a cash register.
  


• Be exposed to occasional noise.
  

Job duties may change with or without notice