STORE MANAGER in Terre Haute, IN - Dollar General - Terre Haute, IN

DUTIES and ESSENTIAL JOB FUNCTIONS:

• Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
  
  


• Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
  
  


• Make recommendations regarding employee pay rate and advancement.
  
  


• Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
  
  


• Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
  
  


• Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
  
  


• Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
  
  


• Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
  
  


• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
  
  


• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  
  


• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
  
  


• Provide superior customer service leadership.
  
  


• Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
  
  


• Ensure that store is adequately equipped with tools necessary to perform required tasks.
  
  


• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
  
  


• Complete all paperwork and documentation according to guidelines and deadlines.
  

KNOWLEDGE and SKILLS:

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  
  


• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  
  


• Knowledge of cash handling procedures including cashier accountability and deposit control.
  
  


• Ability to perform IBM cash register functions to generate reports.
  
  


• Knowledge of inventory management and merchandising practices.
  
  


• Effective oral and written communication skills.
  
  


• Effective interpersonal skills.
  
  


• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
  
  


• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
  
  


• Good organization skills with attention to detail.
  
  


• Ability to solve problems and deal with a variety of situations where limited standardization exists.
  

WORK EXPERIENCE and/or EDUCATION:

• High school diploma or equivalent strongly preferred.
  
  


• One year of management experience in a retail environment preferred.
  

COMPETENCIES:

• Aligns motives, values and beliefs with Dollar General values.
  
  


• Supports ownership by tapping into the potential of others.
  
  


• Acts as a liaison between the corporate office and store employees.
  
  


• Fosters cooperation and collaboration.
  
  


• Interacts with staff tactfully yet directly and maintains an open forum of exchange.
  
  


• Demonstrates responsiveness and sensitivity to customer needs.
  
  


• Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.)
  
  


• Provides continuous attention to development of staff.
  
  


• Recruits, hires and trains qualified applicants to fulfill a store need.
  
  


• Ensures store compliance to federal labor laws and company policies and procedures.
  

Certified Training Manager (additionally):

• Prepares for training.
  
  


• Presents information thoroughly and in accordance with the participant’s needs.
  
  


• Evaluates participant’s knowledge and skills before and after training.
  
  


• Evaluates impact of training.
  
  


• Provides follow-up necessary to ensure excellent performance of the new store manager.
  

WORKING CONDITIONS and PHYSICAL REQUIREMENTS:

• Frequent walking and standing.
  
  


• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
  
  


• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
  
  


• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
  
  


• Occasional climbing (using ladder).
  
  


• Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
  
  


• Fast-paced environment; moderate noise level.
  
  


• Occasionally exposed to outside weather conditions.