Hours: 8pm – 4am, Monday thru Friday
The Dispatcher is responsible for coordinating and assigning equipment and loads to drivers to assure timely delivery to customers in compliance with company rules and DOT regulations. Must be a team player and a multi-tasker!
Responsibilities: Coordinates with Load Planners or customer schedulers to match loads and drivers to ensure that all loads depart and deliver in a timely manner, meeting customer’s expected delivery times.
Schedules and notifies drivers of work assignments to ensure on-time deliveries to maximize productivity and efficiency.
Resolves problems with customers and drivers to determine delivery needs.
Assists in expediting and locating missing, misrouted, delayed, returned or damaged freight.
Organizes and prepares shipping documents for all outbound loads.
Process paperwork including but not limited to maintaining driver activities in computer systems, activity reports/trip documents, driver logs, fuel tickets, and other required paperwork.
Perform other job-related duties and special projects as required.
Requirements: High school diploma/GED or equivalent work experience.
1-2 years of transportation, dispatching, terminal assistant, customer service or other related experience.
Excellent written and verbal communication skills.
Knowledge of DOT rules and regulations required.
Strong working knowledge of technology within dispatch systems and Microsoft Office Suite.
Dedicated to Diversity
EOE
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22 reviews
Ruan is a team of people committed to quality. We are a corporate citizen with a constancy of purpose dedicated to continuously improving…
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