Photo Lab Technician - CVS Health - Brazil, IN
Position Summary:
To carry out all functions necessary in providing exceptional customer service, processing customer orders, and promoting/suggesting products and services to customers. To carry out all duties delegated by the Photo Lab Supervisor and Store Management Team. Required Qualifications:
Must be at least 16 years of age
Must have the ability to perform the following tasks:
Customer Service/Sales Building
Address all Photo Customers by name
Complete order envelopes for customers
Assist customers in deciding the product and/or service that best meets their needs
Prioritize all customer on-site orders based on pick-up time
Suggest additional photo products and services to all Photo customers
Follow all customer off-site order policies and procedures
Assist customers with questions, problems, complaints
Develop relationships with customers to promote repeat business and build sales
Maintain customer confidentiality
Operations
Operate a cash register
Actively participate in the Photo Lab Training and Certification Program by certifying in all necessary modules and assisting in
training new Photo Lab employees within specified timeframes
Perform all functions necessary to open and close the Photo Lab
Develop, price and package photo orders
Prevent Photo waste prints from exceeding the established minimum standard
Maintain a professional appearance by following the dress code and wearing a lab coat and name tag at all times
Maintain a neat and organized Photo Lab and storage area
Follow Federal and State laws and OSHA regulations
Follow all Company and Loss Prevention policies
Operate all equipment, kiosks and technologies associated with the Photo Lab
Troubleshoot machine issues and malfunctions
Perform regular equipment maintenance
Utilize all communication tools provided by the company
Lift 50 pounds to a height of 4 feet
Notify Photo Lab Supervisor and Store Management Team of issues as they arise
Complete all required paperwork in the Photo Lab per company guidelines
Perform all Front Store and Pharmacy activities assigned by the Photo Lab Supervisor and Store Management Team
Merchandise/Presentation
Face and dust all areas surrounding the Photo Lab
Stock and rotate inventory to ensure product homes are full at all times
Regularly check secondary home locations and restock as necessary Preferred Qualifications:
Previous retail experience Education:
High school diploma or equivalent preferred Business Overview:
CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Caremark is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Caremark
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