Pharmacy Technician - CVS Health - Clinton, IN

Licensure requirements vary by state

Must have the ability to perform the following tasks:

Customer Service

• Greet each customer in a courteous and professional manner
  


• Assist all pharmacy and front store customers with their questions and concerns
  


• Request additional help when needed to maximize customer satisfaction
  


• Maintain customer/patient confidentiality according to HIPAA and company standards
  


• Answer telephone with appropriate greeting
  

Operations

• Comply with all federal and state laws, rules and regulations
  


• Comply with CVS policy and procedures at all times
  


• Adhere to CVS workflow and ensure quality assurance standards are maintained at all times
  


• Maintain prescription prioritization throughout prescription processing
  


• Process prescriptions
  


• Including translation of SIG codes, product selection, counting and measuring drugs, capping and uncapping vials and bottles
  


• labeling of prescriptions
  


• Resolve Third Party rejections and complete any manual claim forms
  


• Perform all register transactions, in adherence of CVS policy and procedures
  


• This includes cash, check and charge transactions
  


• Bag merchandise upon completion of sale
  


• Perform all prescription pick-up procedures, in adherence of CVS policy and procedures; Complete Prescription Pick-Up Log, validate customer address, Make the Offer to Counsel and direct customer to Pharmacist or Intern (if applicable)
  


• Communicate with all healthcare professionals when permissible and according to state law
  


• Retrieve and file prescriptions appropriately according to State and Federal Law
  


• Participate in all required store operational meetings
  


• Maintain a clean, organized and professional pharmacy department, according to CVS standards
  


• Access, input and retrieve information to/from the computer
  


• Stand for extended periods of time
  


• Assist front store operations when needed
  

Inventory Management

• Maintain in-stock by ensuring all inventory management policies and procedures are followed
  


• Utilize appropriate report(s) to maintain replenishment
  


• Pull outdated, damaged and recalled merchandise and prepare for return
  


• Assist with putting away drug orders (except CIIs) as permitted by law
  

Human Resources

• Support scheduling activities according to the needs of the business and workflow model
  


• Complete all required training programs
  


• Communicate with field management and corporate any required reporting

Preferred Qualifications: