TELLER SUPERVISOR, FINANCIAL CENTER - Old National Bank - Terre Haute, IN
Old National Bank was established in 1834. Today we are the largest financial services holding company headquartered in Indiana. We provide an array of services to our clients which include Retail Banking, Investments, Wealth Management and Insurance. At Old National we believe that by helping our associates balance work life with home life, we create a more productive workforce and a stronger company. In 2015, Ethisphere Institute announced Old National Bank as one of the World’s Most Ethical Companies for the fourth consecutive year. We are currently seeking a Teller Supervisor for our Financial Center in Terre Haute, IN. You will be responsible for supervising the daily activities of the teller staff, including training, balancing problems, and scheduling. Provides teller overrides as needed, teller audits, vault audits, CTR reporting requirements, loads teller journals to system and handles cash advance reconciliation. Performs functions as a vault teller and/or a paying and receiving teller as necessary. The supervisor is responsible for ensuring outstanding customer service is provided to our customers, oversight of the tellers progress toward the referral goals, and coaching when necessary. Skills and Qualifications: • A High School Degree or equivalent is required. • Excellent communication skills are required. • Previous management experience preferred • Proven leadership skills. • Strong sales ability and motivation to help customers meet their financial needs are required. • Ability to establish rapport, uncover needs, relate benefits to product features, handle objections, close sale (referral). • Customer service background and/or customer service skills are required. • Strong attention to detail. • Excellent decision-making/problem-solving skills and strong analytical skills. • Availability to work on Saturdays is required. • Previous teller experience is required. Diversity…Our differences enhance business performance. Old National is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the SVP Talent Acquisition Manager, to fill a specific position. |
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