Infrastructure Sr. Supervisor - Citi - Brazil, IN
Location: LATAM, LATAM-Brazil, Brazil
Education Level: Bachelor's Degree
Description
As part of the Global Middleware Support Team, you will be responsible for the following duties:
- Resolve tickets transferred by Level 1 Support Team, reviewing trends and identifying short term fix and long term solutions of problems;
- Plan and coordinate security patches upgrades, End of Life updates and Tech Refresh, as well as provide rationale for any missed target dates;
- ...
Citi - 2 days ago - save job - block
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