Senior Systems Engineer (Desktop Specialist), South Africa Job

Job ID 20260-VM
Division Sales
Job Location South Africa
City
State
Country Job Status Full Time
Job Category Sales

Desktop Specialist

VMware (NYSE: VMW), the global leader in cloud infrastructure, delivers customer-proven virtualization solutions that significantly reduce IT complexity. VMware accelerates an organization’s transition to cloud computing, while preserving existing IT investments and enabling more efficient, agile service delivery without compromising control. Organizations rely on VMware, its partners and its industry-leading virtual infrastructure platform, VMware vSphere, to energize their business through IT, while saving energy—financial, human and the Earth’s. With 2009 revenues of $2 billion, VMware has more than 190,000 customers and 25,000 partners worldwide. VMware’s award-winning technology, market-leading position and culture of excellence provide our 8,200+ employees in 40+ locations worldwide with a platform for professional growth and the excitement of being an early-stage innovator.

Job Summary

Provide support to the VMware sales team and channel partners in pursuit of virtual enterprise desktop business opportunities. Gain prospects' technical recommendation to develop a business relationship with VMware and its channel partners. Expected to help define, accelerate and close transactional and enterprise business within a geographic territory or defined set of accounts. Must perform a variety of tasks including product overviews, customised presentations and demonstrations, complex solution design, infrastructure surveys, proposal development, advanced product evaluations, proof of concepts, troubleshooting and product feature/benefit discussions.

Main Duties

• Present VMware product features and benefits to Managers and Director Level prospects as well as Systems Managers and Administrators
• Provide technical and strategic vision about the VMware product family and be able to describe customised solutions to address complex customer requirements, utilising VMware and partner products and professional services
• Must be able to describe VMware’s key messages and vision and discuss key benefits for our customers
• Must be recognised and utilised as a technical resource within the region
• Must maintain current knowledge of complete VMware product set and be able to describe key features and benefits of each
• Keeps abreast of developments within industry and the organization
• Establish positive working relationships – internal and external
• Acts as a VMware Product Advocate
• Proactively seek out new sales opportunities by developing new and existing technical relationships within accounts
• Evangelise current and future VMware products and technologies with an emphasis on enterprise desktops in large enterprise deployments and/or vertical solutions
• Proactively drive new and incremental business with the OEM and Channel Partners
• Ensure success of customer proof-of-concepts (PoCs)
• Documentation of client feature requests and issues
• Drive the design of customer oriented solutions using VMware
• Author white papers on technology and industry specific topics for use both internally and for customers
• Participate on a consistent basis in the SE discussion forum
• Assume the role of a mentor to other system engineers when appropriate
• Create training content for the SE organisation when appropriate

The role, responsibilities and geographical focus will change and develop over time along with the company’s rapid growth.

Key Interfaces

• Territory Manager(s) or Strategic Account Manager(s)
• Other SE’s
• Regional Manager

Required Skills

• Qualification in business or engineering discipline or equivalent training and industry experience
• Knowledge and demonstrated proficiency with at least one major server operating system (UNIX/Linux or Windows Server): good working knowledge of Windows Server and Desktop OSs
• Good understanding of Virtualisation concepts and competitive positioning knowledge is essential
• Strong understanding of Enterprise technology including SMP servers, storage arrays, storage networking, network protocols, and general connectivity in multi-platform enterprise environments
• Strong understanding of large (virtualized) enterprise desktop environments including application delivery and profile management solutions
• Open systems administration and management, technical sales or consulting experience Prioritising and organising skills
• Communicates effectively verbally including excellent presentation skills, (experience of presenting to large audiences e.g. seminars an advantage); communicates clearly in writing; strong relationship building skills
• Ability to build and present high quality product demonstrations to both technical and executive audiences
• Creative thinking ‘outside of the box’
• Demonstrates high ethics and integrity, is respected
• Ability to travel up to 60 percent of the time, including international if necessary

Before you join, VMware will require you to go through a pre-employment screening process. This means that we will want to verify your details and the information you have given us to ensure your suitability for a certain role considering its nature, seniority and other relevant factors.

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