Clerical Assistant

Knowledge Services was established by Julie Bielawski in 1994 and is headquartered in Indianapolis, Indiana. Knowledge Services, a certified woman-owned business enterprise (WBE), is a technology and professional services organization with employees located in offices throughout North America. Knowledge Services is an ISO 9001:2008 certified workforce management solutions company. We are experts in workforce management solutions for government and commercial organizations. With Knowledge Services, organizations can efficiently and cost-effectively engage, retain and manage needed talent, while mitigating the risks associated with contingent workers. 

Responsibilities:

·         Provide case management administrative support

·         Data entry of case and client information

·         Develop case files and maintain required information/documentation

·         Maintain a variety of case files and records

·         Schedule meetings and home visits with clients

·         Obtain required reports and case documents from clients

·         Receive and respond to routine requests for information and documents

·         Receive and respond to routine inquiries from client and/or the public by telephone and/or correspondence regarding case information, services, and/or programs

·         Provide clerical assistance at child-family team meetings and hearings by taking notes, providing follow-up questions to case managers and clients, and keeping track of documents

Qualifications:

·         MS Office skills:  Word, Excel and Outlook

·         Data Entry

·         Knowledge of clerical procedures and preparing reports