Administrative Assistant - First Financial Corporation - Terre Haute, IN

Typical Job Entry Requirements

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)

• High school diploma


• Previous experience in an administrative assistant/secretarial position


• Prior banking experience with a good understanding of bank products and service, loan experience helpful


• Extensive knowledge of PC and various word processing and spreadsheet software programs required; such as Microsoft Word and Excel

Primary Activities

(Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Supports the office area of the Department Manager.


• Process loan applications.


• Produce loan closing documents.


• Answers telephone and assists customers – both internal and external.


• Administrative/secretarial duties as needed.


• Composes and directs written correspondence to various individuals, both within and outside the bank. Disperses correspondence accordingly.


• Responsible for compiling and distribution of various reports, using both Microsoft Word and Excel. Will need an extensive knowledge of Excel and how to use formulas within.


• Answers inquiries concerning direct and indirect functions; answers, screens and routes telephone calls.


• Serve on Saturday loan processing rotation.


• Performs a range of operational support activities.


• Helps sort and distribute incoming and outgoing mail.


• Establishes, maintains, processes, and updates employee vacation and sick day schedule.


• Performs miscellaneous job-related duties as assigned.

Competency/Skill Level

(The behaviors, knowledge, and motivations important to succeed in the job.)

• Excellent Written and Oral Communication skills


• Initiative


• Customer Service Orientation


• Problem Assessment and Solving skills


• Teamwork


• Practical Learning skills


• Attention to Detail/Organization skills


• Extensive knowledge of word processing/spreadsheet software, and the ability to format spreadsheets as well being able to enter formulas within a spreadsheet

Key Behaviors

• Telephone Etiquette


• Services Internal/External Customers


• Completes Required Documentation


• Pays critical attention to detail


• Personal Development

Compliance requirements

• Maintain sufficient knowledge and understanding of the Bank Secrecy Act, Anti-Money Laundering/Anti-Terrorist Financing/PATRIOT Act and OFAC regulations; be able to fulfill applicable requirements and responsibilities under the bank’s related policies and programs.

Critical Job Elements

(Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Generally good working environment with little exposure to noise, extreme temperatures or other adverse factors.


• Above average physical effort of hand and eye coordination, and dexterity of hand and fingers to work efficiently and accurately.


• Above average mental effort consisting of complexity of decision making, concentration and memory.


• Above average verbal and written communication skills in order to process customer’s (internal and external) transactions accurately.