Medical Assistant - EmCare - Terre Haute, IN

In the administrative role, assists in running the clinic including scheduling, maintain and update medical records/charts, and general interaction and communication with patients, family members, and insurance companies.

In the clinical role, room patients, answer phones, triage patient messages, complete FMLA/Disability paperwork, schedule follow up and post-operative appointments also, may assist physicians and mid-levels with light medical procedures.

Clinical Responsibilities:

1) Takes patient vital signs, medical histories, prepare patient for tests or examinations, explain procedures to patient, assist physician during exam, calling in prescriptions to pharmacies and may prepare patient (depending on location) for X-rays.

2)Frequent commuciation with physicians and MLP’s to discuss patient concerns requiring thorough knowledge of processes and issues.

3)Following standard operating procedures for Certified Medical Assistants performs basic medical procedures such as clean and dress patient wound or remove sutures and staples as directed by the MLP or physician.

Administrative:

4) Work with patients to schedule appointments/medical procedures, process insurance forms, FMLA forms, update patient charts and records. Identify and resolve problems in reasonableness of FMLA requests, insurance pre-certifications, etc.

5) Maintain a professional and curteous demeanor when answering phones, greeting or corresponding with patients, co-workers and physcians. Create, maintain and update patient medical records in system always keeping patient medical records confidential.

Experience

1 year minimum medical assistant experience required

Knowledge and Skills

Flexibility and ability to multitask are essential; professional and curteous communications; sense of urgency and a thorough understanding of a medical facility processes and practices required.

Education

High School Diploma and Medical Assistant Certification required.