Case Handler - Part-time - Greencastle - Ascena Retail Group, Inc. - Greencastle, IN

What you’ll do:
This is a part-time position that performs a broad range of positions in support of our efforts to provide an outstanding customer experience, maintain highly efficient operational productivity, and company profitability by handling inbound merchandise, customer orders, returns and shipments.

The Case Handler will be required to be familiar with and perform all functions as assigned in accordance with Standard Operating Procedures (SOPs). Specific functions are performed in the following functional areas – Receiving, Cubiscan, Decant, Returns, Value Added Services (VAS) and Replenishment. Will also be cross-trained in Outbound functions.

Through the course of normal business operations, management reserves the right to update and/or modify SOPs. Changes will be communicated and training will be conducted as applicable.

• Ensure that all work is performed in accordance with the respective Standard Operating Procedure (SOP) as applicable to the specific job assignment


• Ensure that work is performed in accordance with labor management standards as applicable to the specific job assignment


• Ensure high quality standards of performance / accuracy that achieve customer satisfaction


• Work in a manner to ensure associate’s safety as well as the safety of fellow associates


• Ensure adherence to all Fulfillment Center (FC) work rules, as well as HR and Loss Prevention policies and procedures


• Report to work as scheduled and work required overtime as necessary


• Perform duties while exercising proper lifting and material handling techniques


• Ensure that all equipment, necessary to perform job responsibilities, is in proper working order at the start of and throughout all job assignments


• Perform other tasks as directed by FC leadership

Must be able to meet physical demands involving frequent and extended periods of lifting, pushing/pulling up to 50 pounds, standing, walking, bending, kneeling and reaching overhead

• Ability to understand RFID technology


• Basic reading, writing, math and PC skills


• Must be able to carry out verbal and/or written instructions


• Good organizing and problem solving skills


• Team player who works productively with a wide range of people


• Must pass a drug screen and background check

High school diploma/GED preferred