Scribe - Union Hospital - Terre Haute, IN
ESSENTIAL JOB FUNCTIONS:
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Ensures the correct spelling of medical terms and other words; ensures correct punctuation and other grammar.
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Makes necessary changes to patient history and medical records, under the direction of the Physician.
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Reviews patient history and notes prior to a patient visit, finishes up all notes at the end of patient visit to ensure a complete record is obtained.
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Maintains sufficient knowledge regarding utilization of software and applications related to patient care including Electronic Medical Record and maintains patient files, records, and other information.
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Maintains current knowledge of medical terminology and use of equipment.
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Demonstrates knowledge of Clinic policy and procedures as directed by the nurse or physician.
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Uses correct procedures and techniques in providing patient care.
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Uses appropriate reference material, such as Policy Manual, Procedure Manual, MSDS sheets, etc.
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Demonstrates knowledge of the use of the equipment needed for rendering direct patient care.
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Screens telephone calls for referral to nurse or physician.
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Provides general information on departmental policies and procedures.
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Participates in professional development activities and maintains professional affiliations.
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Assists new employees in meeting educational needs through instruction, demonstration, and feedback.
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Performs other duties as assigned.
CUSTOMER SERVICE STANDARDS
All employees are expected to complete their responsibilities in accordance with the Union Health System Values:
Patient Focused – Place patients first – every time
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Listen and understand with compassion.
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Communicate effectively with patients, families and all levels of the healthcare system.
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Consistently treat patients and families with respect and kindness.
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Anticipate, understand, and promptly act on patient needs and expectations.
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Apply lessons from experiences to improve patient care and safety.
Collaboration – Work together for optimal results
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Find solutions-resolve conflicts.
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Encourage ideas, respect opinions, and appreciate the contribution of others.
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Strive to meet the diverse needs of all involved.
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Be confident without arrogance.
Integrity – Always be honest and ethical
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Demonstrate honesty, truth and mutual respect.
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Display a positive attitude and encourage others.
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Take responsibility for actions and behaviors; be accountable.
Transparency – Openly share the “why” in what we do
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Maintain confidentiality while accurately and willingly sharing information.
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Interact with respect and an open mind.
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Provide secure access to appropriate information.
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Evaluate and communicate our performance to drive improvement.
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Be open an d honest about success and failures.
Stewardship – Be responsible with lives and
resources
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Behave as if you owned the organization by being fiscally responsible.
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Commit to continuous improvement, education, and innovation.
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Contribute to a safe, positive and productive environment.
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Work together to grow a stronger and healthier Wabash Valley.
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TRAINING, EXPERIENCE, SKILLS AND ABILITIES NEEDED:
1.
At least one-year experience working within a medical office setting.
2.
CPR certification required.
3.
Demonstrates knowledge of medical terminology, related acronyms and spelling.
4.
Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
5.
Flexible in work schedule to meet the demands of the department.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is frequently required to use full range of body motion, including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
The employee is occasionally required to stand, walk, and reach with hands and arms.
The employee is regularly required to talk or hear, and required normal visual acuity. Employee must occasionally lift and/or move items weighing up to 100 pounds.
Requires exposure to bodily fluids.
OSHA Classification I.
TOOLS AND EQUIPMENT:
1.
Nursing and medical equipment
2.
General office equipment; i.e., telephone, photocopier, typewriter, etc.
3.
Computer
Must currently be working in this department
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