Systems Administrator Trainee- Full-time - Hamilton Center, Inc. - Terre Haute, IN

Systems Administrator Trainee

Division: Administrative Services

Department: Information Systems Services

Supervised By: Information Systems Manager

Position Summary

As a trainee, the position requires the individual to work under the mentorship of the Systems Administrator with the goal of becoming independent and advancing to the position of Systems Administrator. Must be able to manage multiple tasks and activities on a daily basis. Must have extensive technical experience with computers and software.

Essential Duties/Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performs daily system backups, verification and recovery. Stores backup tapes in off-site location according to HCI data backup procedures.

Conducts server builds.

Analyzes, troubleshoots and resolves system hardware, software and networking issues.

Configures, optimizes, fine-tunes and monitors operating system software, servers, routers, switches and other network devices.

Installs all operating system software, patches, and upgrades as needed.

Provide problem solving, crisis intervention, and issue resolutions as related to information systems.Define new methods and procedures to enhance the quality of information systems.

Document activities to keep the organization in compliance with all state and federal regulations.

Use Service Desk software to document, track, resolve, and follow up on problems.

Document changes, as needed, to keep I.S. inventory database up to date.

Evaluate and recommends software applications that could improve job performance.

Assists with the development, implementation, and enforcement of all information systems policies and procedures.

Maintain standards of confidentiality and system security.

Participate in training and professional development activities as assigned.

Participate in special projects or activities as assigned

Enforcement of all Information Systems Services policies and procedures.

Other duties as assigned

Minimum Qualifications/Requirements

Associate degree in Computer Science, Technology, or related field preferred.

At least 1 year experience in Information Technology position.

Knowledge of Microsoft Operating Systems, Microsoft Exchange Server, Ethernet, DHCP, and TCP/IP.

Ability to function effectively with limited supervision.

Excellent written and oral communication skills.

Knowledge of Cisco routers preferred.

Knowledge of Internet and email-filtering software is a plus.

Knowledge of firewall technology is a plus.

Must have excellent problem-solving and customer service skills.